When people leave first name contact only as if we’re supposed to know who Susan or Frank are..
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Rather than a number of days or vague phrasing like “this week,” giving exact dates helps prevent confusion and lets senders know when they can expect a response from you.
Hello, I will be out of the office [DATE] through [DATE] returning [DATE]. If you need immediate assistance during my absence, please contact [CONTACT NAME] at [EMAIL]. Otherwise, I will respond to your emails as soon as possible upon my return.
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Yep. When I was at an on-call job and sometimes had to check email while I was off it was a little more tailored; I would specify whether I had access to email or not, and give more detailed info on who to contact for what if I didn’t. Nowadays this is fine. And fine for me on the other end as well. I just need the relevant info, it’s not remotely a big deal if someone’s out.
Another (also memorialized via a TikTok) is not exactly an OOO responder but it’s a great example of unapologetic bluntness. “Baby, I’m not even here,” the woman in the says while preparing a margarita and talking about not responding to calls or emails during approved time off. “PTO? Prepare The Others. I’m a ghost.”
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Hello, this is Michael Smith from ABA English. Sorry I missed you. If you have a question about our products, please contact [email protected]. I will follow up once at home. Kind regards.
This message is really long. I’d probably just hit delete and try to get in touch with someone else.
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Yeah, I have to agree. It’s a lot of explaining of things that are likely to be obvious to many people, as though they haven’t considered these options, but that they have to sit through anyway in order to get the information they need about who to contact. And the people who most need to listen to it probably won’t.
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Holiday messages are short phrases, where people wish happiness, joy and cheer to others. At certain times of year like Christmas and Thanksgiving, employers and employees send these messages to let recipients know they care. Depending on the recipient, your holiday message may be more formal or casual in tone.
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Dear Customer, Our office will be closed from [date] until [date] and close again for December and January to welcome the New Year. We wish you the warmest holiday. Regards, [Company name]
You can then come up with a subject and write your text, explaining that you are out of office or unavailable.
Happy holidays! I am currently out of the office, with no email access. I’ll be returning on (insert date) and will get back to you as soon as I can. Happy holidays!
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Get the time and date right for when the automatic emails start - you could choose the the moment that you actually leave the office, or some cheeky people choose an hour or two before they leave, saying that they are busy handing over or wrapping up to deal with customers or other colleagues. They are still able to check the emails they do get anyway, to reply properly to if they want to.
I’ll be back in front of my computer on [date] and will respond to your message then. If you require immediate assistance, please feel free to send an email to [Contact Name] at [contact email] so that they can help you out.
The big issue I have with the example in the post is that not only is it unnecessarily long-winded, but you have to listen through all the chattiness to get to the “here’s who to contact in a real emergency” part. The tone does rub me wrong, but I’m willing to roll with that as a personality/company culture thing.
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In all seriousness, you've probably ended up here because you were looking for some inspiration on your out of office message. You saw that they can range from funny to outright sales-y to a serious teaching moment. There's a few other things we want to make sure you don't leave out of your next out of office reply. Here's our three rules for scratching out that next OOO:
My pet peeve is OOOs for the afternoon/an appointment when the person who set it up is NOT good at responding to emails in a timely fashion. If someone usually requires multiple reminders and follow up emails for me to get a reply to an email after 2 weeks, I don’t really need a notification that their responses will be delayed an hour until they get back from the doctor. It makes me think “who are you responding to that quickly, and why can’t you reply to me that fast??”
Acknowledging the customer support messages with well-designed auto responders helps them to know what will be your next step for the request they have raised. They become sure that you as a business are looking into the issue and they will get the resolution soon.
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So here's a breakdown for how to write the perfect, most concise out-of-office message.
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Walk through your office and take a look at your electronics and other potential energy drains. Since you will not be in the office, there is no reason to pay for electricity that you are not using. Make sure that you handle your shutdown properly.
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I’ll reply to your message promptly, after I delete the dozen email newsletters about losing weight. If your question or request is not time sensitive, wonderful! If you require immediate assistance, please send contact to [insert name] at [contact email].
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Whatever style you may ultimately decide to adopt, each of these emails should feature these essential elements: Precise reference to the period in which you will be away, as the receiver will want to know when they can reach you again. Inform your correspondent about the date by which they can expect to receive a response to the email they send you during the holiday season. Indication that your will reply to the email when they return. Check Out these examples:
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I know I’m so late on this, but my FAVORITE one I’ve ever gotten was from one of my company’s Presidents (so a very high up muckity muck type).
I worked with a guy years ago who would update his voicemail greeting literally every time he left the office.
Or they work with one or more of those people that call you 5 minutes after sending an email if you don’t reply.
AH #2 – Closed with Voicemail. Thank you for calling Business Name. We are currently closed for the Christmas Break and will be reopening for business as usual on Time and Date. If you would like to leave a message, please do so after the tone including your Name and a Contact number and we will be in touch when we reopen.
The vice-chancellor of [X] University is extremely pleased to announce the winter vacations from the 25th of December to the 6th of January 20XX. All the offices of the University Campus enclosed for the said period. Have a safe holiday and enjoy the break.
Education Details: Out of office holiday template. If you’re closing for a few days (or longer) for the holidays, let your clients know. Your out of office holiday auto reply email should be informative and wish your clients all the best during the holiday season. Happy holidays from all of us at …
!
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To create a new OOO template from scratch, go to Settings → Smart Tools → Templates, click + Add Template, and select Out-of-Office from the menu.
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Yupp! At this particular place we had a client who could not get a hold of someone. They made a huge stink about it and this became company policy. We also had to change our VM every night. We also had to reply to any emails we received within 4 hours. Even if we didn’t have an answer.
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The worst Out if Office I’ve seen wasn’t about the wording, it was how it looked. For some reason, some lawyer decided to write their OOO in lime green font against a deep blue background. SO GARISH. I could not read anything. Highlighting the text didn’t help either. Had to copy & paste it somewhere.
Thank you for your msg. I am currently out of the office and will not return until November 10th.
My bank still does that, and it seems to serve a good purpose there–I appreciate knowing if I should call someone else to get things done that day.
We had someone at my old job whose auto-reply stated that they were at a “White Privilege Conference”. Granted, the conference was about dismantling White Privilege, but to someone outside our work who didn’t know that, I imagine that got quite the reaction!
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Thank you for your email. I’m currently out of the store on holidays. I will be returning on [return date].
Uploading Special Holiday Greetings Log in to 8x8 Admin Console. Click Auto Attendants. Click Edit (pencil icon) to the right of the Auto Attendant you wish to edit. Go to Call Handling Menus and select the Holiday Open Hours Menu or Holiday Closed Hours Menu. Select Play audio file. Click Select File. Click Upload an audio file. Enter the Name of your recording. Click the center of your screen or drag an audio file to the Upload your Audio File window.
I’d be happier getting this than one of the out-of-office messages that provides waayyy too much detail — “I’m at home nursing an unhappy stomach, hope to be in tomorrow, but meanwhile am resting and checking email in between bathroom runs,” etc.
17. "Hello! You've gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?' Anyone who gets it right will receive a call back."
Even if you have a job you love, there are few things more satisfying than turning on an out-of-office email responder–especially when it’s for an actual vacation. There’s some serious relaxation in your future, and it’s well-deserved.
Website: https://spencercork.co.uk/2020/03/09/corionavirus-office-closed-recorded-message/
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Thanks so much for your email. I took today off to [rest/relax/travel/spend time with family]. In an effort to come back fully recharged, I won’t be spending today with my phone attached to my hand. (Scary, I know.) Don’t worry, though, because I will be checking in every so often and responding to anything urgent.
I will be out of the office for an extended period starting on (Starting date) until (End date).
Let them know that while you’re not technically OOO, you aren’t operating at typical capacity.
My OOO messages are always pretty casual, and the last line in the list of “for X, contact Y” is always something like “for chili recipes, contact Z”.
Thank you so much for your email. I love it already. It’s wrapped so nicely in its charming subject line that I just knew this message was going to be something special. Gifts like these just don’t come around every day.
My old job was like that! It was so, so annoying. I understood requiring us to update our voicemails if we were out of the office that day, but it was just a waste of a few minutes every single morning.
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I work in a culture where even when you say you won’t have access to email, you are expected to be checking. I include this only on the internal auto-response, so that the people in my company know that when I say I won’t have access to email (which is also explained in the email), I mean it. Nothing else seems to work.
Very true, if the options came in reverse order (or maybe emergency first followed by not-urgent followed by urgent) that would be a little better.
An out of office message could become an opportunity to connect with your client on a more personal level. Consider sharing something about yourself that they might not have known about while working with you.
There’s no shame in using Christmas to indulge in your childhood movie tastes, but there is shame in not sharing that adorable side of yourself when people are trying to reach you during the holidays.
Hijacking this with a question- what do you do when you no longer have an co-workers to serve as an out of office contact? I find myself putting up the OOO less and less, because there’s no one left to respond to anything in my absence (beyond my supervisor who has no knowledge of how to do the tasks of my job).
I find it rude, as well. If someone is emailing you (the royal you), it’s because they need something. Saying you’re just going to delete it without also giving that person a Plan B contact is totally rude. It sucks having to go through emails, it does. But it’s part of the job. In my role, I get requests from internal colleagues and from external partners. Even though I provide those partners with an alternate email to send their requests, it’s still my responsibility to make sure that the requests that were sent to me in my absence were handled. Saying “everything I’m sent will be deleted” just Would Not Fly in my industry.
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