My department still doesn’t allow us to send OOO auto-replies to external recipients because of one incident years ago (a customer tried to contact a sales rep about an urgent order, got the rep’s auto-reply, and in their ensuing panic, somehow got escalated all the way up to the company president). Any external emails we get are auto-forwarded to a centralized mailbox and (ostensibly) handled by another rep while we are out. It bothers me to know that my external contacts won’t get a reponse from me while I’m out and may think I’m just ignoring them.
I get why that would bug the hell out of you. But on the flip side, having worked with a lot of European colleagues who do this, it’s not that they’ll have to 8 hours of work on vacation, it’s that they won’t be working at all. So if your bit isn’t done by X date, then their bit won’t get done until they return. That’s just the culture there.
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An avid reader, eclectic writer, blogger, and content writer by profession at REVE Chat, Snigdha Patel endeavors assiduously to understand complex support channels and provide information regarding them through comprehensive blog posts.
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23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
I am off for the week on a beach, proving myself that science is right when it says sharks attacks are rare. I will be safe to get back to you but your email may get swallowed by my inbox. Please add all finished lists on the board as you can see John if you have any questions. If it’s urgent send to [email protected] and if you are just bored, here are some facts to know,
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I thought it was cute and could tell that the person writing it probably spent a lot of time on the road and needed a shorthand for updating their message.
Will this work if the phone is in airplane mode? I am hiking in the Sierras with no cell service.
Pet peeve: a fe people I know use the OOO reply to say something like ‘Have a great day!’ It is on all the time, and for no helpful reason.
How about warning people of what’s to come? Take a look at an example you can use below.
Head over to your vacation message template, and Hit Control + C to paste your signature into your out of office notification. This way, when someone contacts you while you’re on vacay, they can still:
I think I started following that Tiktok account after this video and, if I recall correctly, the OOO writer is an SVP who is trying to reset a company culture that has very little work/life balance. I always liked it, but that background info made me love it that much more.
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Note: While you could test your out-of-office message, you can also see it’s working because Gmail conveniently overlays a yellow bar at the top of your inbox reminding you that your autoresponder is on, along with options to “End now” or adjust your settings.
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