I agree that the reasons are not relevant. But at my last company, a coworker had overly short out of office messages. Examples: “out of office today.” Or “out of office until Monday.” With no additional information about coverage, etc. Those always felt overly curt to me and made me wonder, is this person okay? Was this OOO planned or are they on the verge of a mental breakdown? (It was a very toxic culture so this wasn’t out of the question). I would be curious to hear others perspectives on this. Is too little information just as bad?
By knowing more about your activities, customers are more likely to trust your company. In turn, your company’s outreach increases.
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Thanks for your message! I’m currently buried in snow and will get back to you once I’ve defrosted on January 2nd.
Thanks for your email. I will be away from the office until September 13th and will respond as soon as I can.
I don’t need some fancy, forensic gin-juggler to tell me why I like something. Just keep it simple. And real happiness is about simplicity.
But really, I think people who know you WFH will get your meaning and people who don’t know you WFH won’t care or feel misled if they find out you really work from home.
Hi, I will be away from my desk [MM/DD] until [MM/DD]. For urgent matters, you can contact [name] at [email] or [phone]
Not exactly a neutral audience, though. A number of people following the account, if not most, will be following because they share the same sense of humor. Likewise people @ed by friends.
I’m tempted to make out a “SUPER DUPER HELPFUL COWORKER” certificate to hand to them.
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10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
An avid reader, eclectic writer, blogger, and content writer by profession at REVE Chat, Snigdha Patel endeavors assiduously to understand complex support channels and provide information regarding them through comprehensive blog posts.
Seriously, literally, anything but a voicemail. I’d take “sharpie on a dirty napkin delivered by carrier pigeon to my island vacation” over voicemails. I can’t flag voicemails for later. And also, we have this cool new feature where you can see missed calls. I do not need a voicemail just saying “Hey its Bob, call me back.”
Wish you a very happy and blessed Thanksgiving! Wishing you the gift of faith and the blessing of hope this thanksgiving day! We gather on this day to be thankful for what we have, for the family we love, the friends we cherish, and for the blessings that will come. Happy Thanksgiving!
Yeah, I do think some are pretty funny (eg tan lines) and some are not so terrible, but I honestly think she took them incredibly seriously and wasn’t trying to make her colleagues laugh as much as just ….. put out an air of “look how personable and authentic I am”. She also lamented that other people’s OOOs were “rigid” and why couldn’t people have fun?! Which again, sounds not so bad but was someone who would regularly ask prying inappropriate personal questions, so it came across less like “let’s loosen up” and more like “why won’t people tell me the specifics of why they’re off today, because I deserve to know”.
Automated reply messages are a great way for businesses to fulfill customer support expectations of receiving a prompt response for their chat or email requests. Automated reply messages empower businesses to:
I’m so glad not to have to work at [insert company] any more that I am literally high on life.