A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
Just because I’m that person, I may have actually contacted you with a “Hope you’re having a great time!”
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With all these changes, the simplest tasks come saddled with a lot of extra questions. Take the out-of-office message. Do you really need an out-of-office autoresponse if you haven’t seen an office since March? The simple answer is yes.
So you've said your farewells and it's time to pack up your desk before getting escorted out. While you're there, you might as well create an out of office message to any hapless person that missed out on the news of your leaving.
Check this for How to set an Out Of Office reply messages in Outlook[Tutorial/Step by Step Guide]
You just have to be very certain of your audience if you’re going to use an email with humor. It has to be the right tone, and it has to be right for your business and your clientele.
Please note: Shipment cutoff times on December 22nd will be at 2pm MST. Regular shipment schedules will continue on Tuesday, December 27th.
I once emailed a colleague in our main office and got an OOO reply that said just: “I am currently out of the office. Please press 0 to reach the operator for assistance”
I'm not actually at the North Pole, but I am preoccupied with wrapping presents, drinking hot chocolate, and listening to festive music. Therefore, I won’t respond to your email until [date]. Thank you for your patience, and I hope you have a wonderful holiday.
Before we further discuss some of the examples of a good out of office message, decide for yourself what you want to get from it and what tone are you going to use.
Check your insurance is up to date and covers the holiday periodMake sure you have sufficient funds in your business account to cover any regular payments for salaries and other billsClarify with staff their exact leave dates and note themSend out your invoices to clientsPay your supplier invoicesSettle your finances and pays
I don’t usually read the messages anyway, I just take it as information that the recipient won’t see my message right away. If that will cause issues, I’ll contact someone else.
https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/
When you’re away from the office, it’s important that people know where they can reach you. This is especially true for those who work with you on a regular basis. If you have an email address or phone number listed as “out of office,” then everyone knows how and when to contact you. But what should go into this note?
Under the customization option, you can configure the pre-chat form to create personalized offline messages. You can clearly mention the business hours and ask customers to fill up the form with the relevant sales or support query. Inform them that your support representative will be connecting with them at the earliest to sort out the issue.
I want to be clear that I don’t think OOO responders are the solution to the larger problems of worker inequality or the broad American cultural attitudes that celebrate and encourage overwork. That would be silly. The big remedies for what ails modern work will likely require workers organizing and employers recognizing and granting protections. Large companies will have to stop prioritizing shareholder at the expense of their workers. I’m aware how unlikely this feels in practice and how a thoughtful auto reply email feels like applying a band-aid on a gunshot wound. I get it.
@cwarzel I’ve started putting mine up on weekends, and on weekdays after 7pm for internal senders. I’m offline for the night & won’t be checking email, dorks.