I used to have this on my personal voice mail, back when voice mail was used often since internet was over phone lines. I stopped using it because it confused too many callers. Invariably the first message would be “Hello? Hello? Mark? Fu-” (click). Then there’d be another call with a proper message.
The information in your after hours greeting should remain concise and essential to the caller's needs. Example: Thank you for calling Cutlas IT Solutions. Our office is currently closed. Regular store hours are 9 am to 7 pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep. 6.
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Going on a vacation, feeling under the weather, celebrating the holidays, or just playing hooky from work? If so, you need to let your colleagues, clients, and leads know that you’re not available. There’s nothing worse than waiting for an urgent request, or even a quick and simple response, only to find out the person you’re trying to reach is out of work and completely unable to respond to you.
While you shouldn’t use a vacation message like the first example in this article, it doesn’t mean you can’t have a little bit of fun with your emails.
Education Details: Out of office holiday template. If you’re closing for a few days (or longer) for the holidays, let your clients know. Your out of office holiday auto reply email should be informative and wish your clients all the best during the holiday season. Happy holidays from all of us at …
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In the meantime, you can follow me on Facebook, Twitter, and Instagram as nothing can stop me from sharing some good marketing tips and advice – not even a holiday.
When one of my colleagues went on vacation, he sent an out-of-office message that was both clever and smart. First, he sent the recipient on an imaginary scavenger hunt to "the highest peak of the tallest mountain." He used humorous absurdity to make it clear that he would not be checking email while he was away.
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What makes this a decent example of an OOO message is that it’s candid, (hopefully) honest, and blunt. There’s no guessing whether or not this dude is going to respond to your email this week. Also, it gives us a bit of an insight into his life right now, which helps communication in the moment and in the future. He’s burned out. Even if you did manage to reach him, it’s likely he’d be resentful, even if he didn’t say so. There’s a good chance the sender of the original email will identify with this and respect his time.
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It’s my favorite time of year, which means I’m currently out of the office chugging mugs of cocoa, stuffing my face with cookies, and attempting to fulfill my life-long goal of memorizing every single line of [your favorite holiday movie].
*When a holiday falls on a Saturday, it is observed on the preceding day. (When the preceding day is also a holiday, both holidays are observed on preceding days.) When a holiday falls on a Sunday, it is observed on the following work day.
Every November without fail, when I take a week off for deer season, I start my OOO with “GONE HUNTIN’!”
Here’s my pet peeve: OOOs that specifically state the person “won’t have access to email.” It contributes to this pervasive idea that an employee who might technically be ABLE to check her work email while OOO better have a damn good reason why she won’t be doing so. Which calls back to the reason someone’s OOO is no one else’s business. Whether you’re OOO because you’re on your honeymoon, having your gall bladder removed, or robbing a bank, OOO should automatically imply unavailability for work stuff. Full stop.
Education Details: I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336. Hi, this is Jim Smith. I will be out of the office and returning Monday, April 21.
Education Details: Out of Office Template #2 For the Person Who Likes to Keep it Friendly, But Professional. Hello, Thank you for your email. I’m currently offline until [date] to celebrate the holiday with my loved ones—without my phone in front of my face. I’ll be sure to reply to your message when I …