By completing these items, you alleviate any concerns that may arise during your closure. This also ensures your business continues providing transparency to your customers. No misunderstandings.
At my old job, you used to nominate a contact for when you were out of the office and there wasn’t an obvious person to contact. One department was so small that they all just put the all team email so they never had to change it. Trouble is, it turns out Outlook team emails by default only accept internal messages :X
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An out of office message is simply an automatic response to all incoming emails. You can set it up prior to leaving on vacation or taking a sick leave.
Pro tip: The first works well for both voicemail greetings and email responders, while the next two are most appropriate for emails.
Some of my coworkers have started putting “Thank you for your email” at the beginning of their out of office replies. Management loves it, but I think it’s too ingratiating and I cringe when I read it. These are junior-level staffers, so maybe it makes sense in that context? Anyway, I refuse to put that in my out of office messages.
After a long hour at work, I like to get home, kick my slippers off and watch my wild dolphin, Jasper-Barnaby, swim in the moat. There’s nothing more relaxing than observing a wild dolphin at play in one’s backyard. My personal vocal-coach, Lyndon, once said that watching the sunset on my estate is the closest he’s ever come to God. I believe him.
Ta-da, you are done! You are one step closer to your vacation. Remember, just because you are away, it doesn’t mean you cannot make someone’s day with a funky OOO email!
I accidentally left my slightly-more-than-professionally-testy “I am out of the office due to a lapse in government funding” voicemail greeting up for a couple months after funding was restored, oops.
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Something like, “I will not have access to email while I am out and will get back to you when I return. If your issue is urgent, please resend your email after X date,” would be… more polite, I guess.
Naturally, she had to take the day off — and couldn’t let folks know with any old generic auto-response. Instead, she made a guessing game of it in her out-of-office email, which you can use for yourself, below.
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Setting a proper out-of-office email also puts pressure off you when you have limited time to respond to emails outside the office. We will look at a few examples together here:
Please leave your name, phone number, and a short message and I'll be sure to return your call. Hi, this is [your name] at [X company]. I am unavailable at the moment, but please leave your name, phone number, and the reason you’re calling, and I’ll call you right back. Hi, you’ve called [your name] at [X company].