Dr. Ayoade Oyedotun is the co-founder of Afrimash - An Online Shopping Site for Agricultural Items. His daily work encompasses customer service, sales and marketing, human capital management, and business operations management. He is passionate about working smarter using the Internet technology.
Dear [Customer name] Our store will be closed from [date] to [date] for Thanksgiving. We are assure you all of your emails will be answered once we are back on [date]. Kind regards, [Name/signature]
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There ought to be a word - and perhaps there is, in German - for the mix of feelings that accompanies composing and activating a holiday out-of-office message. There's smugness, of course, and a gratifying sense of laying down one's virtual tools after a horribly long shift. But for many of us, these nice feelings are tempered by the knowledge that in two weeks, refreshed but depressed, we will have to trawl through hundreds of emails, many of which will be conference room notifications for meetings about crises that have passed.
Check out this message from a HubSpot employee that certainly turns the tables on the email sender. Right when you thought you were the one requesting action, the recipient sent back an assignment — a fun one, at least.
Note that the poaching email does not have any other contact details other than the leaver's - this is to try and funnel all enquiries to the leaver as part of the poaching plan! More tips here.
As we all start to return to the new working world, there is going to be more reason than... 6 ways to work smarter as a small business
“I am out of the office until X date. Your email has been deleted unread. If it is still important, please resend it after my return.”
If you’re feeling stuck, try our free OOO email generator to draft a message that perfectly captures who you are and where you’re going. Out-of-Office Messages for Vacation 1. “I’ll email you back once I’ve defrosted.”
Not quite an OOO, but a former boss had an email signature that said she was doing field work so her email responses would be delayed.
Leave some lights on for safety, but turn off any unnecessary ones before leaving. Test that all main doors are locked, as well as any server or file rooms holding sensitive equipment or information.
Every November without fail, when I take a week off for deer season, I start my OOO with “GONE HUNTIN’!”
If you receive a high volume of customer service texts, you may want an auto-response in place that acknowledges a customer query has been received. This can help buy you some time while attempting to reach as many people as you can. Hello! We received your inquiry and our support team is on it. We’ll get back to you in 20-30 minutes. Thank you for your patience!
As with a regular cold email, the best way to utilize your out of office message is to offer something of value to your client. So if you’re taking a vacation right after the launch of your newest feature or after finishing up on that huge blog post, linking to them may prove to be a very good idea. Explain why that content is useful and the person who contacted you about their thoughts.
My project is entirely phone based and we don’t have voicemail, either for the project line or individual staff lines. We used to, but we found we spent so much time returning voicemails and getting people’s voicemails that it led to us missing calls and going in an infinite loop.
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I am currently out of office on annual leave. I’ll get back to you straight away when I return on [end date]. If it’s urgent you can contact [contact’s name] on (contact’s email).
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