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My personal voicemail says that I prefer emails or texts when possible, and please leave a voicemail only as a last resort but either of the other two options will have a much faster response rate. I think I’ve gotten two voicemails in the last year.
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I get really annoyed at people that don’t have put up OOO messages and I am left wondering if they are out or just ignoring me. I collaborated with a woman who was out frequently but never put an OOO. She also got very prickly if she felt you were going around her. So anytime we didn’t get a response from her, we had to go through this guessing game of “do we wait, do we talk to someone else, how important is our request.” I was glad when she moved on.
One day, the boss said I needed to start answering phones, and did not accept my pushback.
Coworkers, clients, and subscribers typically expect fast responses and solutions to their problems, particularly from people working in customer service, marketing, and communications jobs. Out of office messages provide them with a polite, concise, and professional explanation of why you cannot respond right away. You can provide an OOO message if you are gone for one day, one week, or several months.
until you have the client who calls, lvm, then when they don’t call back in an hour emails to complain they can never get hold of you.
I have literally never seen an OOO that wasn’t “I will be out of the office until DATE/further notice. Please contact X or Y at EMAIL/PHONE if you need assistance.” This is fascinating stuff.
When the office remains closed for any holiday, the messages informing the employees about the holidays and wishing them on the holidays are sent through cards or text messages to the staff. One can also send the wishes through mails to all the office staff.
Think about a soon-to-be-ex-colleague that really could do with some extra enquiries forwarded their way (call it 'paying it forward').
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One of the only reasons I get voicemails is because our system is set up to send new voicemail messages to your email as an attached file. Now if only it would send the voicemail as a transcript, I’d be set. I don’t mind returning calls, but listening to voicemails is obnoxious, especially because people are really bad at leaving voice messages.
Oh my gaaaaawwwwdddd my mother used to do this. Like, her work voicemail was “Hello, you have reached Lizy’s Mother, Job Title at Company Name. Today is Thursday, June 3. I am in the office today, but away from my desk at the moment. If you’ll leave a message with your name, phone number, and reason for your call, I’ll get back to you as soon as I can.”
I’m new to tech but have watched my friends in tech with envy up until now. Worth the wait. I may be in the minority but my company actually assumes we’re all adults and treats us like human beings. So different than working in the myriad corporate dronehouses I’ve been in up until now. Finally, a place I can have my pink hair!
To sweeten your wait, I am sending you this great article (hyperlink to your blog) that includes five books you should not miss this summer.
I do think mine sometimes gets a little wordy because I generally have 2 to 3 people that I direct people to depending on need. But, I figure it’s less hassle than only going through one person and getting shuffled around.
Seems like a big task, right? Well…wrong. You don’t need to stop by everyone in the office’s desks (if you’re even working in an office these days!) or send out an email to each and every client or lead. The easiest way to do this is by simply changing your voicemail greeting and adding an out-of-office email responder to your email client.
I am on vacation. I cannot read your email. Your email is being deleted. Please contact Hans or Monika if it's really important, or resend the email after I'm back in the office. Danke Schoen.