When one of my colleagues is out of the office, he doesn’t mess around. In fact, he’s turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
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The ThreeMail Workflow Flowchart: A flowchart that illustrates the steps behind building your own ThreeMail setup modelling it after my TimeCrafting methodology.5 Time-Saving Email Templates: These canned responses will help you respond to senders faster.
Hello, Our office is closed for holidays from [date] through [date] and returning on [date]. Through this period we will not be able handle any enquiries. If you need immediate assistance, please contact [name] at [email] or call [phone number]. Otherwise we will respond to all emails as soon as possible once we return to the office. Warm regards.
If you have plans to be out of the office for a period of time, then setting your out-of-office email message is a must. The last thing you want to do is upset clients, coworkers, or vendors by going dark with no explanation.
We’re not saying you’re boring but you do work in a fairly serious corporate environment. As a result, your out of office needs to be quite to the point but you also like to throw in a little pitch too, you cheeky sod.
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If you need super-urgent assistance, you are more than welcome to parachute onto the island and meet me on the beach! If that isn’t possible, please contact Jane Smith at [email protected] or 971-314-6323.
Here are five ways to help prepare your business and your clients for your vacation or time off. Schedule your absence ahead of time. Set the expectations with clients. Send a “last call” email the week before you leave. Don't take on new clients or tasks right before you leave. Stand your ground when you are gone.
That message was definitely too long, and while I see it was meant to be funny/snarky, I can see where it would be grating / easy to misinterpret.
I much prefer a team calendar that I can check rather than loads of Free invitations at the top of my calendar taking up space. My previous team did the former and I tried to get my current team to change to it but it didn’t stick unfortunately.
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
I don’t need some fancy, forensic gin-juggler to tell me why I like something. Just keep it simple. And real happiness is about simplicity.
I appreciate your message. I am out of the office currently with no office email access. However, return on the following [date-of-return].
Ta-da, you are done! You are one step closer to your vacation. Remember, just because you are away, it doesn’t mean you cannot make someone’s day with a funky OOO email!
Physical security is just as important as managing your technology when you are gone for the holidays. Take these key steps to ensure that your office is indeed locked up tight. Make sure no keys are left sitting out where they are easy to see or access. Check with security to make sure that they have keys to get in the building. Check security systems and cameras to be sure that they are fully functional. Make sure that the security system is sending a notification to someone who is actually in town for the holidays, not a manager who is going to be across the country! Lock up desks and filing cabinets, especially those that contain sensitive information. Place all keys in a safe location. Check doors and windows to be sure that they are locked. Review your incident response plan. Do you have a plan for how to respond when everyone is out of the office? This can include everything from a hacker going after your data to a physical emergency at the office.
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