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This is the perfect out of office for anyone who just LOVES Christmas. As in, the sort of person who does all their Christmas shopping in September, wears Christmas-related apparel all November and December, and probably single-handedly organised the entire office Christmas party.
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Rather than a number of days or vague phrasing like “this week,” giving exact dates helps prevent confusion and lets senders know when they can expect a response from you.
The big issue I have with the example in the post is that not only is it unnecessarily long-winded, but you have to listen through all the chattiness to get to the “here’s who to contact in a real emergency” part. The tone does rub me wrong, but I’m willing to roll with that as a personality/company culture thing.
I’ll be back in front of my computer on [date] and will respond to your message at that time. If you need immediate assistance, please send an email to [Contact Name] at [contact email] so that the other elves in this workshop can help you out.
This is the perfect way to reduce the sheer email volume that you’ll return to, with a little anarchy involved…
But I'm someone who has co-workers in almost every time zone, on almost every continent, and in almost every geographic region, and I simply can't imagine using most of these examples with co-workers in, say, South Korea or Japan or Nicaragua. Like, the account manager who reaches out to me for help accessing a particular system in Seoul doesn't need my personal story about why I'm taking time off and all the fun (or, for that matter, not fun) things that I'll be doing — they need help gaining access to [system] in order to complete the job tasks that have been assigned to them. If I am not available to help them, they need to know who can, and if there just *isn't* anyone else who can perform this task, they need to know when I will be able to.
For non-urgent inquiries during my absence, you can contact [Name] at [email] or [phone number], and they will be happy to assist.
Both your customers and your employees need to know how long your business will be shut down for the holidays. Provide notice well in advance. Depending on the types of services you offer, you may need to start notifying customers as early as a month out. It would be best if you were to provide these important notifications at least two weeks before the holiday shutdown. Employees should also be reminded regularly that the company will not be open during those important days.
But traveling for work, then I say “intermittent access” so that I only need to respond to the urgent emails and can ignore everything else for a few days.
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When one of my colleagues went on vacation, he sent an out-of-office message that was both clever and smart. First, he sent the recipient on an imaginary scavenger hunt to “the highest peak of the tallest mountain.” He used humorous absurdity to make it clear that he would not be checking email while he was away.
“I will be out of the office between date and date. If your email requires urgent attention please contact Insert Name Here.” Imo that’s enough
I run a summer camp and i can’t convince IT to forward the phone off season (and I forget to check those voicemails when they aren’t flashing in front of me), so the voicemail there says “You’ve reached camp, we are closed for the season, and voicemails on this machine are not checked. you can contact me at our head office at X or email me at [email protected], repeat info, thanks!
Whenever you need to step away from the office and won't be able to respond to emails as quickly as you usually do, it is good practice to create an out-of-office email autoresponder to guide your email correspondents on how to reach you, who else to contact, and/or what to do next.
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