I was recently on the receiving end of a very perplexing out of office message. It simply said, “I am currently out of the office.” No indication of when they would be back or who to contact in the meantime. Fortunately in my case this was someone I cc’ed on an email as an FYI and did not need any response from, but still–who does that? IMO a good out of office message says how long you’re out and who to contact in the interim if things can’t wait, no more and no less.
I don’t. They just have to wait. The people in my office that could have a legitimate emergency that requires my input have my cell number, and they’d just call me.
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hi i want to be able to hear calls and alerts while at the same time if my phone is in lock to auto reply. is that possible? to have both?
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That’s basically my OOO message also. I’ll admit, I haven’t checked my office phone in weeks for VM, because anyone internally (or externally with any brain) would IM or email, and any spam calls can just sit in my VM.
Thanks for your email. Right now I am camping in the countryside with my family which means I will be completely switching off from all technology for a few days (gasp!).
Coworkers, clients, and subscribers typically expect fast responses and solutions to their problems, particularly from people working in customer service, marketing, and communications jobs. Out of office messages provide them with a polite, concise, and professional explanation of why you cannot respond right away. You can provide an OOO message if you are gone for one day, one week, or several months.
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Some people can try to contact you again and again if they think you might be available at some time. If your colleagues know that they are on a personal vacation, they are less likely to attempt to contact you. The details of the person who can assist the caller when you are not available.
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And yet regardless of your job description, the humble OOO can do much more besides simply telling people not to expect a prompt reply. Crafted subtly enough, it can even drum up business for you. While they wait for you to respond, perhaps they’d like to check out your new website or sign up for your monthly newsletter?
Don’t know if those happen due to bad software, or a bad configuration decision, or just careless users, but those exhaust me.
Glad to see that you figured out. Yes, you have to turn on DND Mode manually from Control Center.
I’ve never had a funny / pithy OOO. Clearly I’m missing out! It’s literally, “Hi, I’m OOO from x to x, and will be returning x. Please contact Fergus if you need immediate assistance.” Maybe I should live a little!
Yes! I HATE the voicemails that are like “can you give me a call back?” Like… give me some context so you can end up on my to-do list in the right place. People who leave these voicemails automatically go on the bottom.
Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.) You’ve reached the main menu. To reach a staff member by name, please press 1. For sales inquiries, press 2. For technical support, press 3. To place a purchase order, press 4. For accounting, press 5. To find a store location near you, please press 6. Press 0 to speak with a representative. 4. Product-Focused
You have to manually turn on DND mode from Control Panel. The iPhone will start to send the auto-reply to incoming messages and calls.