Website: https://news.mit.edu/2013/away-for-the-holidays-before-you-go-set-your-email-and-mitvoip-phone-auto-replies
If you require immediate assistance, please email [email protected] in my absence. Thanks.
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Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
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There are some places where the culture absolutely embraces this type of…expression so it may be that it works just fine.
Thanks for your email. I’m currently attending [insert event, conference etc here], and will return on [date of return].
I’ll reply to your message promptly when I return. But, if you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
Written by Aja Frost @ajavuu
Email is one of the top tools for business communication. People expect swift responses to their requests. If this expectation will not be met because you are away from your desk, your client or colleague needs to know.
Many professional out of office messages are aimed towards providing a direct line of communication by notifying your absence and providing an alternative i am currently out of the office, with limited no access to email.
With technological advancements, you always have access to your work and contacts, making it difficult to be offline even when you are not physically present in the office. However, it sometimes becomes a necessity to step away and treat yourself to a vacation.
Please note that all company offices will be closed [date] to [date]. We will reopen [date], and close again for [date] and [date]. We wish you all the warmest of holiday cheer!
“Greetings. I’m away on holidays for a week and unable to respond to your call/message. I will return to the office on Jan. 20 and respond to you at the earliest. Hope to talk to you soon.”
You don’t have to stop using OOO messages. Instead, they need to be used wisely. It’s okay to suggest an alternate contact while you are unavailable or add a date when you will be back in action. Just skip the details about why you set up the out of office message. No one needs to know that your son is getting married in Paris. Remove any personal details in that message, including personal cell phone numbers or an alternate email where you can temporarily be reached.
PHONE PLUS Holiday Greetings. Adding the Holiday Greeting messages to your PHONE PLUS system will enable you to inform callers immediately when you are closed during holidays. For a one-time investment of only $299, we’ll load all your messages in advance into your system & you can select which MAIN greeting you want playing.
A client rings to tell you your out-of-office message has a typo in it, or, worse, is mind-numbingly boring. Suddenly you’re wrenched out of holiday mode and back into the throes of work, weeping as you log back into your email server to change your response as your shandy grows warm and flat.
When you’re away from the office, it’s important that people know where they can reach you. This is especially true for those who work with you on a regular basis. If you have an email address or phone number listed as “out of office,” then everyone knows how and when to contact you. But what should go into this note?