“No matter what your best intentions, you're going to get bogged down the minute you return to the office,” Sullivan says. “Don't set exact timeframes for responding to messages in your OOO. Instead, set general expectations for‘I'll respond as quickly as possible upon my return,’ giving you some leeway.”
If the visitors land your website after business hours or during holidays and do not get any response they might slip away. They could be important sales leads and losing them can impact your business.
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Out of office messages can be as concise or detailed as you need but should follow a standard structure. Here are two templates you can use to create your own message.
I do this, too, especially if I’m out for longer than a day or two. I like giving myself a bit of breathing room to dig out of the inbox.
I appreciate your message. I am out of the office currently with no office email access. However, return on the following [date-of-return].
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It’s funny, because when I turn off driving mode on my work iphone and look at the test messages coming in from my personal Samsung, it shows that the iPhone is sending the auto-replies, but I am not getting them on the Samsung??
I saved this one for the last example. It’s exactly what anyone would like to say when an associate messages them regarding any work during the holiday season. It talks about the ‘me time’ and also shares empathy for the sender. Especially, asking the sender to order the Pepperoni Pizza after stating the date of return is a fab movie. One of the best ways to display empathy is being humorous as it doesn’t put the other person into pressure- it makes way for helping them take the situation lightly!
Mac? Well, he clearly works hard and plays hard. Which is totally on-brand with the vibe that Marriott's Moxy hotels exude. In summary? Points for being young and able to dance the night away. Double (mid-life adult) points for staying on brand while doing so.
My favorite was one the one that said “I am out of the office and don’t plan on ever returning.”
I will be out of the office starting on (beginning date) and ending on (ending date).
One day, the boss said I needed to start answering phones, and did not accept my pushback.
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Out of office messages can also make your workload easier when you return to the office. Colleagues and clients who know you are on vacation or at a conference might be less likely to fill your inbox with messages. If someone does need immediate help on a project, they can know who to contact in your absence to make sure it gets handled on time.
If you’re out for several days, then sure, say when you’ll be back and leave info for who to contact in the meantime.
I’ve seen similar things with OOO messages where people would update them practically daily. “I’ll be away from my desk from 9-2 with intermittent emails and then on a call from 3:-3:45” and ….dude. We don’t need that much detail every day.