By now, your neighbourhood supermarket is probably already blasting the classic Christmas tunes, your favourite colleagues are on vacation many miles away, and you’re counting down the days till you get to clear your annual leave 😏
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Before you put your coworker’s email address on your out-of-office message, get their approval and discuss a plan for handling requests and passing responsibilities back when you return.
I’d just stick with “I will be OOO without access to phone or email from XX/YY to XX/YY, returning on XX/YY.” And then whatever directions for directing to your support/backup while you are out. I find that specifically saying ‘without access to phone or email’ sets a good expectation of non-response.
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Please include their names, phone numbers, and email addresses. If you handle multiple areas, let colleagues and clients know what each person specializes in so they can contact the right person for help.
I might be your coworker. I don’t get a lot of calls so it slips my mind constantly. Email I just set up a timer and it’s so much easier that way.
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So now this email is working overtime with the flood of enquiries, spam, well-wishes, and broken hearts.
Hey, why are you being so sneaky about where you've disappeared to? If you're not on vacation and your out of office is for a work trip, well darn it, work that! [Editor's note: Pun totally intended.]
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Thanks for your email. I am on leave on 4th January 2021. I will revert to you once I’m back to work on 5th January 2021.
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My old job was like that! It was so, so annoying. I understood requiring us to update our voicemails if we were out of the office that day, but it was just a waste of a few minutes every single morning.
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When we were working from home (we’re mandated to be back in the office now), my voice mail message was something like “I check voice mail, but if you want a faster answer, please send me an email at [email protected]” And it’s amazing how much more to the point emails are than voice mails! Much less “Well, this is unusual (it’s not) and needs the whole backstory (it doesn’t)” and 15 minutes later getting to the actual question (“can I do this thing that a regulation clearly indicates I can’t do”)
Hi. Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office. Merry Christmas!
I had a colleague who simply never answered her phone or set up her voicemail. She still listed the number on her business card and email .sig, she just never answered or checked voicemail. When she took a new job another colleague inherited her phone number and when he went to set up his voicemail there were basically eight years’ worth of messages left for her that he had to delete.
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Thanks for your email! I’ll be OOO from [date] to [date] and will not be accessing email during that time.
Yup. That’s almost verbatim what I do. It’s the standard around here and now I’m grateful for that!
I was once horrified as an HR person, and amused as a normal person, by an OOO from an employee who had left the company. They had booked vacation for their last week or so, and while I can’t remember the exact text, it said that they were no longer with the company and they were happy to leave and never come back. I think “to this hellhole” was only implied.
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I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time sensitive, please send an email to [contact name] at [contact email].
I’m on a couple of mandatory company-wide email lists. None of these ever have pertinent information, but they’re required.
If you require immediate assistance, please email [email protected] in my absence. Thanks.
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Such emails are crucial, especially when you have long-lasting relationships with customers that need a prompt response. It would be very unprofessional to leave without explaining why you aren’t answering. It’s like if you are having a conversation with someone, you decide to just take off without saying goodbye, while they went to the bathroom. Rude!
When I return from a break, I talk to the people who have acted in my stead and get the rundown of what happened/what needs to still be done. That’s part of my whole “back to work triage”.
Thank you for your email. I will be out of the office from *date* to *date* and will have limited access to email / will not have access to email. If you require immediate assistance, please contact *Name* at *email*. I will do my best to respond promptly to your email upon my return.
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No matter what you’re using your SMS autoresponder for, there are a few pieces of best practice you should keep in mind when crafting an automated text message.
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Thank you for your email. Your message is important to (Us/Me) and (I/We) will respond as soon as possible.
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An easy win here is to be specific about your out-of-office dates, or to be upbeat about why you are out of office.
Contact Us
Don’t forget our office and Contact Centre will be closed tomorrow; [date], for the public holiday. You can still use our internet banking, mobile app and phone banking during this time.
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2. Simple Autoreply Message #2. This is another simple “office closed for holiday” template you can use for your WordPress forms. Hi (specify the Name field id),
Problem: Emails sent from an email client, like Microsoft Outlook or Outlook Express, result in... Set up multi-factor authentication for Office 365 users
But the bottom line is, unplug as much as you possibly can. You’ll get more benefit from your time away and return relaxed, recharged and ready to take on the New Year with extra energy.
I’ll add my shout out to MS and Outlook for not only being able to schedule OoO auto replies, but for having internal and external facing options.
Auto Attendants easily route your calls and can be set with a holiday-specific greeting. You can choose to select a schedule adjusted for holiday hours or carry over the rules set for regular business hours.
Voicemail is also horrible for non-native speakers. I’m reasonably fluent in German but have to listen to voicemails at least 3 times to get everything. Why people can’t just type a text message is beyond me.
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Don’t know if those happen due to bad software, or a bad configuration decision, or just careless users, but those exhaust me.
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
When I was in university I set my voicemail to, “Hi, you’ve reached Krabby. I’m unable to come to the phone right now, but please DON’T leave me a message. They cost me like, 50 cents each. Mom, this is mostly for you because everyone else knows to text me instead like a normal human being.”
I’d probably say something like “I am unavailable until X date. Please contact [colleague] or [colleague] if you need assistance. Thanks!”
I’ve had several co-workers over the years use “at my earliest convenience” and it’s always rubbed me the wrong way. It just sounds kind of dismissive like, “I don’t care when you need it, I’ll get to it when I get to it.”
I used to hire a lot (hundreds) of freelance writers who would each be given a deadline by which their particular project was due. As these were large projects, they typically would have several months to complete them. I soon discovered that a significant number of freelancers (at least 25% if I’m remembering correctly) would email a couple of days before their assignment was due to report the sad news that they would be missing their deadline because “someone close to [them] had just died”.
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10. Office Closed for Annual Vacation. Use this template for your annual year-end vacation. Hi (specify the Name field id), I am out of the office for my annual year-end vacation and will not be able to check my mail until after the New Year.
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Top US General Mark Milley says the Afghan Taliban have not broken their ties with the terrorist group.
Hi, Thank you for your email! I am on vacation until [MM/DD]. Vacations are not for checking email, so I won’t be doing that. During my absence, please contact [name] at [email] or [phone] because she’s checking email. Not me. Really, I’m not checking email.
Turn on automatic response indefinitely or choose the dates you’d like for them to appear. Write your OOO message in the message field, then click “Save.”
I’ve never had a funny / pithy OOO. Clearly I’m missing out! It’s literally, “Hi, I’m OOO from x to x, and will be returning x. Please contact Fergus if you need immediate assistance.” Maybe I should live a little!
I find it rude, as well. If someone is emailing you (the royal you), it’s because they need something. Saying you’re just going to delete it without also giving that person a Plan B contact is totally rude. It sucks having to go through emails, it does. But it’s part of the job. In my role, I get requests from internal colleagues and from external partners. Even though I provide those partners with an alternate email to send their requests, it’s still my responsibility to make sure that the requests that were sent to me in my absence were handled. Saying “everything I’m sent will be deleted” just Would Not Fly in my industry.
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On the iPhone, you have the option to activate DND mode in different ways. The “Automatic Mode” and “When Connected to Car Bluetooth” will take care of while driving.
I’m new to tech but have watched my friends in tech with envy up until now. Worth the wait. I may be in the minority but my company actually assumes we’re all adults and treats us like human beings. So different than working in the myriad corporate dronehouses I’ve been in up until now. Finally, a place I can have my pink hair!
Thanks for your email. I'm currently on [reason]. I'll be out of the office from [date] and will be back on [date]. For immediate assistance, please contact [person name] at [person's email]. 6 Tips for Being Productive While Working From Home 20 Powerful TED Talks to Improve Your Leadership Skills
Honest communication, even in the form of an email auto reply, is a roadmap. It helps people understand how best to help you and, in turn, allows them to better help themselves. Straightforward expectation setting is a way to be respectful of your coworkers’ time and pressures, but most importantly, it’s a way to be respectful of and guard your time. Even if you don’t feel an intense need to be more open in your workplace correspondence, consider modeling the behavior for others who work with you or, especially, those who work for you. It’s a small change in behavior but it’s a meaningful one. And this summer is the perfect time to start.
A good voicemail greeting is short and professional, lets people know that you’ll get back to them, and invites callers to continue engaging with a call-to-action. You should also show your personality if you’re in an industry or role that allows that. If your industry is more conservative, however, you’ll want to keep humor and personal touches to a minimum. A greeting Your name Your company A simple explanation for missing the call (e.g. you’re away from the phone or are on holiday) A rough estimate of when you’ll get back to the person An alternative person to reach out to (if you’re out of office) An alternative mode of communication (if you prefer email or text) A call-to-action such as “Leave a message” or “Send me an email at [email protected]”
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Here are some do's and don’ts for crafting an effective outgoing message, along with some out-of-office message examples: The exact dates of your time off — If you are simply reactivating the message you used during your last time away, make sure you change the dates, and double-check to ensure they’re right. The reason for your absence — Colleagues might still attempt to get in touch with you if they think you’ll be checking in. They’ll be less likely to try to contact you if they know you’re taking personal or vacation time. The people who can help while you’re out — Provide their names, phone numbers and email addresses. If you handle multiple areas, specify each person’s area of expertise so colleagues and clients know exactly where to go for assistance. What to avoid in automatic replies
As 2020 winds down, lots of people (us included) will be out of the office celebrating the holidays with family and friends. Here are some really funny, clever and snarky out-of-office messages sent this year, courtesy of HubSpot Blogs (full article here).
A) Trying not to roll my eyes at this year’s new batch of corny holiday movies (which all seem to follow the same plot)
Who talks like that? A blowhard, that’s who… I promise, gentle customer, you won’t hear garbage like that from me. I’ll tell you why I like Aviation… Because it tastes like somebody finally made a gin for everyone.
Going beyond being formal and functional with your messages, you can also add a note of festive mood to your email if you feel like being creative. To this purpose, you can adopt a lighter tone, while referencing the holiday in question.
It's August, so it's the time of the year when many workers' holidays come around and the time of year when setting up an out of office automatic reply is vital to ensuring you can enjoy your summer break in peace.
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To help you write yours, here’s everything you need to know, along with a few out of office templates for you to choose from:
