4.) Herzlich willkommen bei Mustermann Solutions . Wegen einer firmeninternen Veranstaltung ist heute unser Sekretariat nicht erreichbar.Sie können uns aber gerne eine Nachricht hinterlassen. Ab Montag stehen wir Ihnen wieder persönlich zur Verfügung. Vielen Dank für Ihr Verständnis.
Again, be as specific as possible and provide as much detail as possible on how they can get their questions answered or problems resolved. This will ensure you come back to fewer fires and headaches.
.
Hello, All our stores will be closed until the end of the week for [Christmas]. We will respond to all your inquiries once we are back on [date]. Merry Christmas! Regards [Name/signature]
If you're unable to respond to emails because you are taking time off, attending a work event or away from your computer for any other reason, it's important to set up an out of office message. Setting up an out of office message helps keep people informed and prepares them for how to proceed in your absence. What do you write in a vacation responder?
https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/
I do find the above quite amusing, but it would never fly at my place of work! lol!
I’ll reply to your message promptly when I return. But, if you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
Yeah, that bugs me because a) now I don’t know when you actually will be back, and b) leaves me unsure what other information in the message may also out of date
I work at an animal shelter and I have included a picture of an adoptable pet when I’m on vacation – I don’t know if that comes across as annoying or not, what do you think? Basically, it’s “I’m out until X and I’ll return your message when I get back. In the meantime, take a look at Fluffiekins here (picture, link to bio). Will she be adopted before I return?”
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Here’s one example out in the world, which jumpstarted me thinking about this topic:
I am not able to set OOO messages at all. Most of the people who are contacting me do so through custom aliases that then come to our team, who each handles specifics. Even if I’m out someone else is available, but I can’t know who is supposed to handle that specific email to be able to redirect without naming everyone, and then confusing things more when Client A gets the same reply as Client B but one needs to go to teammate C and the other to teammates D & E. Then to make just that bit more complicated, there are the clients who think that going around the system to email the teammates directly at our personal email addresses is better but pitch a hissy when we’re OOO but they didn’t get a notice? I just set rules to forward those.
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By completing these items, you alleviate any concerns that may arise during your closure. This also ensures your business continues providing transparency to your customers. No misunderstandings.
5. Provide Your Mobile Number. This template comes handy if you don’t prefer checking your inbox during the holiday but want to provide your mobile number for urgent inquiry.
Nowadays, it’s getting increasingly more frequent for criminals to use the information we share to their own advantage. They could even use that information to break into a home or an office.
My husband’s voice mails says “…if you need immediate assistance call Mary at ####…”, only Mary retired something like eight years ago. I mention this to him every once in a while. It hasn’t changed.