Hah! Maternity/parental leave is often 1 year here, so there is zero expectation you will read or “catch up” afterwards. We keep our email addresses during where I work (Canadian government), so it’s standard to put an OOO that just says “on parental leave. Please contact X instead” with no reference to actually reviewing any of those emails, and often not even a projected date of return since people often flex their return date or take extra time, or just return to a different position entirely (out of choice).
My favorite one that I’ve heard is from TV. “You’ve reached {name}. I can’t answer. Don’t waste my time.”
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Hello and thanks for your email. I’m currently out of the office until [MM/DD] with limited / no access to email. If your request is urgent, please contact [NAME] at [EMAIL or PHONE]. In the meantime, did you know we have a weekly / monthly enewsletter?
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I’ll get back to you when I return to civilization. Or to an area with WiFi. Or to the office on May 10th. Whichever comes first.
You should avoid technical jargons Avoid complex vocabulary that creates confusion Maintain a friendly tone
Here is an auto reply message example that provides an alternative email contact option to assist customers during the absent period. Thus, helping customers not to make impromptu decisions and understand the next course of the move.
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Thank you for your email. I’m out of the office for the holidays and will be back on [date]. During this period I will have limited access to my email. If you need to contact me, I can be reached on [number, another email, mailing address], otherwise, I will respond to your email on my return.
I am in London May 29th - June 4th, so email replies may be tardy due to the curvature of the earth and the sun… and you know… science and stuff.
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Hi, I am currently in [COUNTRY]. My inbox didn’t join me on this trip, so I’ll be sure to answer your message as soon as I return stateside on [DAY OF WEEK], [DATE]. If your matter is urgent, please contact [EMAIL]. Thanks and happy holidays!
That doesn’t sound odd to me at all, depending on the company. I used to send a staff-wide note because they needed to know I would be out and they could plan accordingly if they needed anything. At my current company I wouldn’t do this, but that’s because it’s massive and I only directly work with a small team.
Most awkward/painful one I ever saw was a former co-worker. ~10 years ago when he left on paternity leave, he said as much in his out of office. The baby was stillborn. It stayed up for the month or so until he returned. Those of us in the same office of course knew the situation, but we regularly communicated directly with multiple offices in different states and countries. The very first time I saw it I was overcome with dread about how many congratulations he would receive and have to tell the story to. I was much younger and afraid to rock the boat then, but I think now I would push his manager and IT to use their ability to access his account and change it.
While you certainly don’t want to go on and on in your message, there is an opportunity to engage or educate while you’re away. Here are a few options to potentially include.
You should avoid technical jargons Avoid complex vocabulary that creates confusion Maintain a friendly tone