I guess it’s relatively minor, but I once emailed a local government official with a question about building permits (just as a citizen, not work-related) at about 10am on a Monday and got an out-of-office reply stating she’d be back “Monday” with no date. So I had no idea whether she was already back and hadn’t turned off the message yet, in which case, not urgent, I’ll wait, or was out for a week, in which case, I’d like to ask someone else. Not a big inconvenience, but it was so illogical not to give a date that it really drove me crazy
Use your auto-reply to promote your expertise—you're going to a well-known industry conference, after all. You multitask and use your out of office to connect with colleagues/clients who are also attending the conference or event.
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When you’re out for the holidays, how can you express your thrill for the season without sounding, well, cheesy?
Yeah, that bugs me because a) now I don’t know when you actually will be back, and b) leaves me unsure what other information in the message may also out of date
I will be on leave returning Monday, August 10th. Please anticipate a delay in response. For urgent requests or escalations, please contact:
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Ha! Maybe she was short-circuiting someone who would send an email and then come over to her desk 5 minutes later to “see if you got my email.”
Have you ever considered how your office design could be having a negative impact on the way your employees work?
To sweeten your wait, I am sending you this great article (hyperlink to your blog) that includes five books you should not miss this summer.
Completely agree. I have also recently have seen multiple out of office messages that say something along the lines of, “Please be aware that I may be slow to respond to emails today.” If it’s that time-sensitive, why is it an email? Asynchronous communication tools shouldn’t be smashed into the roles of real-time ones, and vice versa.
But despite these (fantastic) suggestions, the number one rule for choosing your out of office is that it reflects who you are as a person. Don’t change for anyone, especially not your auto-responder.
Note: For Outlook 2007, to turn off out-of-office replies, select Tools > Out of Office Assistant and uncheck the Send Out of Office auto-replies checkbox.
Yep. When I was at an on-call job and sometimes had to check email while I was off it was a little more tailored; I would specify whether I had access to email or not, and give more detailed info on who to contact for what if I didn’t. Nowadays this is fine. And fine for me on the other end as well. I just need the relevant info, it’s not remotely a big deal if someone’s out.
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Emily was previously on staff at InHerSight, where she researched and wrote about data that described women in the workplace, specifically societal barriers to advancement, and workplace rights. Her bylines include Fast Company and The Glossary Co. Editors' Picks 5 Ways to Tackle the Sunday Scaries 16 No-Guilt Guilty Pleasures That Make Life a Little Sweeter How to Work More Steps Into Your Workday More articles ›
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