While not QUITE as annoying as “Have a great day!” there are several people/departments who use an auto reply for the most frequently asked questions or information for their department…something along the line of an IT auto response that says: “To submit an IT request or check for an updated status on a request, please visit request.business.com”
Yep, tech worker here and I didn’t even bat an eye at this when I saw it on TikTok.
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Though you were ending with a “for everything else, there’s Mastercard” for a moment!
Automatic responses to calls and text messages do a lot for your business. When you have a good out of office replies in place, your customers feel valued and connected. Such a feature is highly significant for business relationships and customer experience.
I find it rude, as well. If someone is emailing you (the royal you), it’s because they need something. Saying you’re just going to delete it without also giving that person a Plan B contact is totally rude. It sucks having to go through emails, it does. But it’s part of the job. In my role, I get requests from internal colleagues and from external partners. Even though I provide those partners with an alternate email to send their requests, it’s still my responsibility to make sure that the requests that were sent to me in my absence were handled. Saying “everything I’m sent will be deleted” just Would Not Fly in my industry.
I’m with you on this one. Management has access to a mansion and a townhouse in two different fabulous vacation destinations and it burns my butt every time I see an out of office from one of them (98% white men) going on about how they’ll be enjoying this perk. In the meantime, a few years back we had to eliminate free coffee at the offices because business was not good enough (it was eventually brought back after company president realized after a year that people were really pissed).
How to Set Out-of-Office Auto Reply Text Message on iPhone for Calls and Messages
Agreed. I think some people don’t analyze the individual words when they hear the phrase. It’s fine to say “please let me know at YOUR earliest convenience” but it’s weird to say “I’ll get back to you at MY earliest convenience.”
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Well, on the one hand, it’s rude, on the other hand, odds are at least fairly high that the person ended up having to reach out to someone else to get it done. Or that it’ll take the person another week or two just to find their problem in a thousand emails that came in while they were on vacation.
You can set up your Auto Attendant to greet callers with a message before forwarding the call to a number outside of your 8x8 system. Log in to 8x8 Admin Console. Click Auto Attendants. Click Edit (pencil icon) to the right of the Auto Attendant you wish to edit. Click Edit Settings. Adjust the number of seconds the system should wait before taking the next action. If desired, set the toggle to allow users to Dial an Extension at any Point during the recording. Set the If user inputs no key, replay menu option to 0. This means that the call will directly route to your external number. Set the And Then action to Route To. Click the drop-down box and type the external phone number. Click Save in the Settings window. Save your Auto Attendant profile. Back to top How to Prepare my 8x8 Phone System for a Holiday in Admin Console How to Set up Business and After-hours Rules in 8x8 Admin Console Article type How-to Confidence Validated Flag Not Flagged Governance Experience KCS Enabled Yes Visibility Public Tags This page has no tags. © Copyright 2021 8x8 Support Powered by CXone Expert ®
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Wherever you go on holiday, you’ll probably have access to the internet at some point. You might want to acknowledge this in your O.O.O. – but it’s also worth forcing the sender to question if it’s really worth interrupting your holiday by setting up a very blunt alternative inbox... I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true. My iPhone will be with me and I can respond if I need to. And I recognise that I’ll probably need to interrupt my vacation from time to time to deal with something urgent. That said, I promised my wife that I am going to try to disconnect, get away and enjoy our vacation as much as possible. So, I’m going to experiment with something new. I’m going to leave the decision in your hands: • If your email truly is urgent and you need a response while I’m on vacation, please resend it to [email protected] and I’ll try to respond to it promptly. • If you think someone else at First Round Capital might be able to help you, feel free to email my assistant, Fiona, and she’ll try to point you in the right direction.
I do typically come back to hundreds of emails, and I prioritize what to read – things from my boss/leadership are first, followed by communication from my direct reports. I also sort them by conversation thread and read the end of them first, which reduces the burden.
Yes – it’s become a stock phrase that people think sounds polite but they’re not grasping the nuance of it.
The only thing I add to that boilerplate is if I’m working but mostly unavailable.