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My new job provided a template OOO as part of the onboarding brand templates package! I’m sure it might seem like overkill to some, but I’ve had tons of nervous first-job employees ask me what theirs should say, so I loved that they just gave a sample to go from. Also goes a long way in communicating that unique office culture stuff that is usually unspoken/not formalized.

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This holiday out-of-office email is definitely on theme, if not a little passive aggressive. If you’re getting emails during the holidays, why not treat everything you receive that season like the present it is, and send a thank you note?
Of course the people on my project never use the calendar for work trips. I don’t find out that someone is on travel until I get the OOO autoreply. Weirdly, everyone puts their personal leave on the calendar and includes the reason, especially doctor visits. I don’t need to know why you are absent. .

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Agreed. Every time you are in a meeting is overkill. For some people they are never not in meetings.
Yes, I phoned a dentist office late in the day for a reinfected root canal problem and got a cutsy “humphrey bogart” fake reply on their voicemail — I thought it was extremely inappropriate for a business office to use something like this. It was hard to find it funny, especially because while calling me “sweetheart” and all that, the message didn’t actually tell me when they might return my call (later that day? Next day? Next week? Never?) nor did they offer any options for emergency contact with another dentist.

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I had to explain to her that the email was still there, just like a voicemail, they’d get it on their return.
Merry Christmas and thanks for your email! I’m taking a few days off to spend time with my family and friends, so I won’t be answering emails as quickly as usual. You can expect to hear back from me by (insert date).

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If that’s truly what you intend, great. But if not, you may want to take a deep breath and try this: “I am currently on vacation and not accepting emails. Please contact x for any issues while I’m away.” This approach is refreshingly honest and clear. And as long as you’re comfortable with the competence and availability of your back-up contact, you shouldn’t feel funny or guilty about going this route at all.

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Here's an auto-reply I created for my support account having some fun. But also throwing out an extra lifeline on the off chance I'm eaten by a bear. If the boss doesn't notice I'm missing, surely people emailing me will, right?

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    That makes sense. I normally say “Hi, I am out of the office on DATES. If you need to reach someone…….” or whatever.

    Such emails are crucial, especially when you have long-lasting relationships with customers that need a prompt response. It would be very unprofessional to leave without explaining why you aren’t answering. It’s like if you are having a conversation with someone, you decide to just take off without saying goodbye, while they went to the bathroom. Rude!
    You’ve worked to make your email clear, and you’ve carefully edited to streamline your writing.The body of your email might well be perfect, but it can all go awry if you use the wrong sign-off. It’s just a word or a short phrase, followed by your signature, and yet finding the right tone to close your email often requires a surprising amount of thought and finesse.

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    By bringing some automation into the process, you not only ensure that your staff is leaving vacation email messages that cover what’s needed, but you’re also eliminating the possibility that team members will forget to turn them on.

    Leaving an email without a responder can appear unprofessional, lose potential business and, worst of all, make you look like Scrooge!
    Q. I work on Main Campus and don't have essential business to conduct during the winter break closure; however, I want to catch up on work before spring semester. May I work on campus?

  • what to say when answering a business phone

    Businesses today are fully aware of the value of a great customer experience for their success. This is the reason...

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    Company President doesn’t want sales to use ‘out-of-office’; they’d prefer that the customer feel we were always available for them – 24/7. They also say that vacation are just nicer places to read emails….

  • business phone call greetings

    Thank you for your email. Please note that I will be out of the office on 5 February 2021. During this period I will have no access to my email. In case of something urgent, you can reach me on my mobile.

    I emailed this person 3 times and never got a response. Thankfully they weren’t upset when we moved forward without their input.
    During this period I will have limited access to my email. For immediate assistance please contact me on my cell phone at (your cell phone number). Best Regards, [Your Name] Example 2: …

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Q. Will Supply Chain, Purchasing, Receiving, Mail Services and other such departments be open during winter break?

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The problem was that this had to be done on deadline and people wanted me to do other things for them that weren’t time sensitive. So I put up an internal-only out of office that basically said “hey sorry I’m working on project X and we have a tight deadline. If this isn’t urgent I’ll get back to you next week. If it is urgent, let me know!”

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Physical security is just as important as managing your technology when you are gone for the holidays. Take these key steps to ensure that your office is indeed locked up tight. Make sure no keys are left sitting out where they are easy to see or access. Check with security to make sure that they have keys to get in the building. Check security systems and cameras to be sure that they are fully functional. Make sure that the security system is sending a notification to someone who is actually in town for the holidays, not a manager who is going to be across the country! Lock up desks and filing cabinets, especially those that contain sensitive information. Place all keys in a safe location. Check doors and windows to be sure that they are locked. Review your incident response plan. Do you have a plan for how to respond when everyone is out of the office? This can include everything from a hacker going after your data to a physical emergency at the office.

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Dear Customer, Please note that on [day], [date], is [holiday name]. The store will be closed all day and will open again at [time] on [Day]. Enjoy the holiday. Regards [Company name]

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