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Auto-attendants with a customized holiday greeting can be a festive way to mark the occasion. If you have a retail business, create a holiday greeting to inform customers of any limited-time sales you are offering. If your office is closed for the holiday, be sure you state this in your message.
You can show just how thrilled you are about your vacation while still providing an apology (of sorts... not really).
What’s the beef against part time staff? I am part time and I think it’s a courtesy to let correspondents know when I am at my desk. I also appreciate getting it from other people as I can either escalate or make s mental note of when I expect to hear back.
REVE Chat offers the template to set up personalized queue messages and exact wait to manage their customer expectations. Under the customization option from the dashboard, you can manage customer conversations by providing estimated time and message.
If you are going out of office but still leave something interesting for your contacts like poetry, that’s something really out of the box. This is a truly amazing OOO message, and reverting with poetry will surely make the receiver read it twice as emails are the last place one imagines reading poetries. Especially closing with “If all else fails, clear your cache…” is one good way of telling people that they will need proper help and it will anyway take time before they’re all set. Have a look at it here:
I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
That makes sense. I normally say “Hi, I am out of the office on DATES. If you need to reach someone…….” or whatever.
Out of office emails should be short, succinct, and to the point – and should never include more information than is needed.
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PS: We love our downtime and here at HAR, we're big believers everyone needs a vacay from work. Yes, even you—the social media junkies, the workaholics, the entrepreneurial diehards who accidentally (or "accidentally") take their smartphone into the shower.
Not an OOO issue but the comment about PTSD from OldJob reminded me of this. I am a recreational sailor who often made longer offshore trips as my vacation. OldBoss INSISTED that we provide contact instructions. Mine was some variant of “Dial O and ask for the Marine Operator. Give them [name of boat], [call sign] and [approximate location by date] along with your name and credit card number. We will be monitoring Channel 16 at these times…..” Never got a call. Word spread and there was a sudden epidemic of sailing vacations in my office!
My favorite OOO to set is something like this: “I’m at sea from X to Y with very limited bandwidth. I’ll reply to urgent emails as soon as possible (but there may be a delay); if you don’t hear back from me by Z, please resend you message.”
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If you centre-align that it resembles a Christmas tree, and I coloured the font accordingly :D