Using email copy creatively can go miles when using an autoresponder. The mundane, repetitive language is the number one reason behind people sighing and not the unavailability of the concerned person. Getting creative with the email copy can de-escalate the frustration and even put a smile on their face. Everyone needs a break, and words can convey it beautifully like this example.
Hi, Thanks for your email. I am out of the office right now and will not return until [MM/DD]. Fortunately for you, our resources never take time off and we’ve got this awesome [ebook/brochure/infographic/etc] that I think you would enjoy. I’ll reply to you as soon as I get back into the office.
.
I have a colleague who usually does different ones for internal and external: internal will be “I’m currently in the pouring rain in a tent in the Cotswolds. I get back (hopefully without trenchfoot!) on Monday Date. Whilst I’m getting soggy please contact Email Address.” and external is just “I’m on annual leave between X and Y and will not be accessing my email. Please contact Email Address if you need assistance during this time.” We all really like their internal ones.
2. Here’s your [holiday name] to do list. Holidays are a busy period, both for marketers and consumers alike. Most of us are turn back to the good ol’ pen and paper to put together all kinds of to-do lists.
Filter Type: All Time (48 Results) Past 24 Hours Past Week Past month Post Your Comments?
Our office will remain closed from [date] to [date] for the New Year celebrations. We assure you that all your emails will be responded as soon as we are back to the office. Happy New Year!
We do this. It’s horrible. Especially if someone is termed. They should forward the mail to someone. Nope, it just goes *poof*
We had someone at my old job whose auto-reply stated that they were at a “White Privilege Conference”. Granted, the conference was about dismantling White Privilege, but to someone outside our work who didn’t know that, I imagine that got quite the reaction!
My European colleagues get an extended summer holiday all at the same time, which means we get OOO notes like this:
“We hope you that this holiday season finds you enjoying every single minute of it. We are aware that this is the time of the year everyone is looking forward to and we are no different from you in that regard. Since we hope to spend some quality time with our families and friends, holiday closure period is ahead of us. We hope that you will enjoy the holidays just as much as we will.
My husband does this with his phone (not a number he uses for work). My parents do this as well and I can’t figure out if it’s due to lack of tech skills or not wanting to deal with voicemails (I think it’s a combination). I had surgery a couple years ago and had to give the hospital all three numbers and then my brother an hour away as backup since he’s the only one besides me with functional voicemail.
Thank you for your email. Unfortunately, I am currently out of the office and will not return until 3rd November.
Also known as "autoresponder emails," out-of-office messages run the gamut. From funny, to clever, to snarky, this message can both show your personality and let senders know that, well, you’re out of office.
In urgent issues, you can contact (YOUR COLLEAGUE’SNAME) by mail: [email protected].
As long as you’ve covered the basics—dates of your absence and who to contact in your absence—you should be good to go.
Automated email messages generate a 70.5% higher open rate and a 152% higher click-through rate than standard marketing messages. Briefing what would be the next step of action gives customers transparent information.
There's no better feeling than Christmas approaching, but how do you achieve the perfect holiday... Get Your Office Into the Festive Spirit