Most awkward/painful one I ever saw was a former co-worker. ~10 years ago when he left on paternity leave, he said as much in his out of office. The baby was stillborn. It stayed up for the month or so until he returned. Those of us in the same office of course knew the situation, but we regularly communicated directly with multiple offices in different states and countries. The very first time I saw it I was overcome with dread about how many congratulations he would receive and have to tell the story to. I was much younger and afraid to rock the boat then, but I think now I would push his manager and IT to use their ability to access his account and change it.
This is true! The nuclear option also helps the recently returned vacationer understand what is a priority and what isn’t. But, as boyd wrote, “if you just turn off your email with no warning, you're bound to piss off your friends, family, colleagues, and clients.” The blog post offers some helpful steps to make a clean break feasible — they include communicating with colleagues about the sabbatical long in advance, managing expectations of those who rely on you, creating a backdoor for true emergencies, and then, right before going away, reminding everyone about the sabbatical once again.
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Thanks for writing! You can expect a response to your note in 1-2 business days. While you’re waiting—surprise! Here’s something I made for you: [Include a worksheet, tool, video, blog post, checklist, resource list, or whatever you’d like!] I hope [name of thing] makes your day a little brighter and easier. Thanks for your patience, and talk to you soon!
A. The following supply chain operations will be impacted by the winter break schedule: Purchasing and Receiving for Main Campus, and academics on Health Science Campus, will be closed. Please plan your purchases accordingly and work with purchasing to ensure any deliveries occur the week prior to winter break. Be cognizant of perishable needs and do not place orders that may end up sitting until after New Year's Day in UPS or FedEx hubs.
The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
Before each holiday or irregular business day that your office will be closed, follow this checklist to ensure your excellent customer service continues and your business remains safe throughout the closure.
Yeah, I do think some are pretty funny (eg tan lines) and some are not so terrible, but I honestly think she took them incredibly seriously and wasn’t trying to make her colleagues laugh as much as just ….. put out an air of “look how personable and authentic I am”. She also lamented that other people’s OOOs were “rigid” and why couldn’t people have fun?! Which again, sounds not so bad but was someone who would regularly ask prying inappropriate personal questions, so it came across less like “let’s loosen up” and more like “why won’t people tell me the specifics of why they’re off today, because I deserve to know”.
From the familiar to the more unexpected, peruse some of the different uses for automated text replies.
"[Auto-attendants] assist a business of any size in presenting a more organized, efficient, and, if necessary, more robust picture of itself,” points out Brandi Armstrong, Co-Founder of Telecentrex and blogger on evancarmichael.com. The right greeting can make the difference between a frustrated customer or a satisfied one.
The people who never change their holiday OOO message or only include half the information, if you’re lucky. I had one sent to me once that was along the lines of “I’m on holiday until August 12th and then again from August 24th.”
And that's it. Easy peasy, right? We know there are tons of genius out of office messages we missed, so if you've got a favorite don't forget to share it with us in the comments below!
I’d add a little more detail to your message just to make it clear what will happen in your inbox. “If I don’t hear otherwise, I’ll assume that your issue was handled by my colleague” or “Please cc me if you contact Jane, and I’ll check back in on my return if I think your issue is still open.”
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