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Finally, if leaving a private mobile phone feels like revealing too much, you can instruct your customers to contact you via email with the “URGENT” referenced in its subject:

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For me, life isn’t just about having my brain cryogenically frozen so I can be revived two hundred years after the apocalypse to dance with the chosen few along the gilded path to Valhalla.
Join us at the HAR Reception Tues., 6pm @ Ballroom B. If you need tickets, send me a text: 555.555.5555 .

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Shoot, you just missed me. I wrapped up everything at the office and am off on vacation until [DAY OF WEEK], [DATE]. Anyway, if your question or favor can wait, great. If not, do me a favor and forward your email to [EMAIL] and you’ll be well-treated. Thanks.
My boss requires us to put a nightly OOO message up, and I HATE it. I pushed back on it for months at first, because people know and understand that the reason no one is responding at 8pm is because the business is closed (or at least, they should understand that…). It wasn’t worth the fight, my boss thinks it’s so important, so I caved and just turn on the message every night. I think it makes us look immature and like we don’t understand business norms, but it’s not the hill I’m willing to die on.

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Yep, tech worker here and I didn’t even bat an eye at this when I saw it on TikTok.
What a year...you deserve a break. Use this email generator to create your custom 2020 vacation responder.

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Yeah. The overly cute OOO message reminds me of the overly cute messages people used to leave on their answering machines back in the day. “Hi, this is Jim. Hello? *pause* Hello? Is anyone there? *pause* Just kidding, I’m the one who’s not here! Please leave a message after the beep.” or whatever. Like, it’s funny the first time, then it’s just annoying. Just let people know what they need to know.

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Agreed, the whole quirky-cute thibg annoys me, but human drives me up the wall. I cant articulate what about it grates me.

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    My immediate team does this with calendar invites for our scheduled PTO (set to “Show As Free”), and I actually find it really helpful. I certainly wouldn’t want to get an email from dozens of people that I may or may not need to get in touch with, but if I am quickly looking at my calendar to set up time with my team, it’s helpful to have a reminder of who is out and who is not. I definitely wouldn’t remember if my teammates sent an email or a chat. I’ll invite relevant coworkers to an event called “Applesauced on PTO” that shows up as free on their calendar, and make a separate event for myself to be marked out of office in the system

    “Hi, I’m Troy McClure!” We’re not sure who wrote the original Troy McClure out of office message, but this version by Paul Sokol of Infusionsoft is a real gem.
    “Many people reveal details about their personal lives in an OOO — like where and when they’re traveling,” Tim Sadler, CEO of Tessian, explains in an email interview. “Whether done on social media or in an auto-reply message on email, this arms hackers with the information they need to either craft a convincing email targeted at the OOO employee or impersonate the person who is on vacation and target one of their colleagues.”

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    Did you know that we publish a weekly newsletter? Oh yeah, it features all the news, updates and tips and trick on how to use *product/service*. Make sure to sign up (hyperlink) and enjoy!

    I’m the same. I don’t find it condescending, it’s kinda eye-rolly but also kinda charming! I get why it could be annoying if you need info quickly. But really, why not inject a little silliness into boilerplate messages like this, as long as it’s not disrespectful or really out of step with your field culture?
    But you can do better than that. Surprisingly, you can get so much more out of such a simple letter. A good out-of-office can serve as a tool to generate leads, promote content, and help you stand out by showing off some creativity.

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    Over Twitter DMs, one woman sent me her OOO messages from when she was diagnosed with breast cancer. The messages — composed while she was undergoing chemotherapy treatments and recovering from surgery — were detailed and unique. They offered touches of humor, honesty, details about her treatment schedules and set expectations for others trying to reach her. She offered alternative contact options for potential emailers to make sure urgent requests didn’t fall through the cracks but offered a dose or reality as well. I particularly appreciated this line:

    Dear Customer, Thank you for your email, but our company is out of office, celebrating [HOLIDAY]. Unfortunately, it means we will not be able to send you any reply until [DATE]. We apologize for the delay but wish you a wonderful holiday season. Best regards.
    However, when I email the backup person I also cc the original person. If the issue gets totally resolved, the original person is well aware. If the issue is not resolved, the original person can pick it up pretty easily.

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    The first Veterans Day under the new law was observed with much confusion on October 25, 1971. It was quite apparent that the commemoration of this day was a matter of historic and patriotic significance to a great number of our citizens, and so on September 20th, 1975, President Gerald R. Ford signed Public Law 94-97 (89 Stat. 479), which returned the annual observance of Veterans Day to its original date of November 11, beginning in 1978. This action supported the desires of the overwhelming majority of state legislatures, all major veterans service organizations and the American people.

    See, if it’s a long period of leave and there’s an alternate contact provided, this is just… the sensible thing that should happen?
    That would drive me mad. I’m okay with in meetings all day but if you’re just going home at a normal time that’s ridiculous!

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Unfortunately, I can’t answer your email (even though my office is three feet away). I’ll get back to you once I’m back from my long-awaited trip to the fridge. Bought tickets on TripAdvisor and everything.

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To keep the customers happy as they get frustrated when their experience isn’t personalized. Uphold customer expectations as maximum consumers expect personalized services from brands. Create brand evangelists as customers are likely to become repeat buyers of a brand that personalizes interactions. Examples & samples of automated messages (Text, Email)

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The office is closed today for the Public Holiday. We will resume normal office hours from tomorrow morning. Enjoy your day off!

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*using a professional email marketing solution you can personalize your emails by using your customers’ first name as well as other personalized tokens containing info you have about your customers

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