If you leave me a message that includes your name, telephone number and reason for calling, I will return your call when I get back. You have reached Jim Smith. I will be out of the office until Feb. 14. If you would like to leave a message after the tone, I will call you back when I return.
Thank you for your email. Your credit card has been charged $5.99 for the first ten words and $1.99 for each additional word in your message. This message is automated because until [DATE] because I’m moving to [LOCATION]. That’s right. A cross country road trip from [CITY] to [CITY]. I’ll get back to you when we pull into the driveway.
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There are multiple ways to craft your out-of-office message, but there are a couple of standard best practices to follow that will ensure you don’t come back to angry or confused customers, coworkers, or vendors.
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I am having trouble getting this to work. I am wondering if it not working because I have iMessage activated on two computers? Does anyone know if that effects it
Honestly, what drives me crazy is after someone has emailed me, gets the out of office, then *does* email someone else instead of waiting for me to get back. Yet said someone doesn’t email me back to say “see you’re out, person X got it taken care of, you can disregard my email”. So then I waste time seeing the initial request and following up. Has anyone found a good wording / other solution to know if the request was completed by someone else?
Out of office (OOO), messages can be an incredible tool to fuel your success. A good away message allows you to tell your customers that you’re away and encourages them to move within the sales funnel with more ease. Using automated messages during holidays or conferences can create social connections with recipients.
It’s common practice to prepare an email vacation autoresponder for when you are going to be away from work for a lengthy period of time. But in many cases that isn’t enough to give you – and those who may be wanting to reach you – peace of mind while you are gone.
Our office will be closed on Monday, May 25th in observance of Memorial Day. We will reopen on Tuesday, May 26th at 8:00 a.m.
Thankfully, with a simple out of office message taking a day off doesn’t mean that your communication with clients has to stop.
I had a boss who was mad if I put his full name on my OOO. I was his deputy. He said people should know how to contact him if I just use his first name. He thought the public would get his info (public-facing office but we didn’t correspond with the public at our level, of course). It made me feel very very silly to comply.
It’s important to get the tone and content right because it can make or break your reputation as a company.
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Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
I know a lot of people who never vacation for more than a few days because the email backlog becomes incredibly stressful upon their return; this is one way to meaningfully combat that which is somewhat in the employee’s control.
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LOL if I got the math/physics one I’d do the small amount of work to just to call them.