Here is a good example of setting a queue message when all your support agents are busy.
Dear Customers. We, the employees of this office are going to take our days off from the 25th of December to the 5th of January 20XX in lieu of Christmas and winter vacations. Your needs are Supreme to us so one of our representatives will be available 24/7 in case of answering any query you may have. Feel free to contact us on the following number [X].
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If you scroll down, towards the bottom you'll find a section called Vacation Responder. There, tick Vacation Responder On and fill in the dates for when you want any received emails to be replied to with the automatic response.
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Anything worded like Option 1 would never fly at my workplace, exactly because of this. I have colleagues who complain to upper management if their non-urgent tech support questions (that a whole troubleshooting website already answers) don’t get an answer from me or my boss within half a day. And oh, did I mention our job is not actually tech support?
Your email is important to me and I will respond when I return to my desk. If you require immediate assistance, please contact [Alternate Name] at [alternate email].
During winter break, certain essential services must still be provided on our campuses, such as hospital operations at UTMC, approved research activities and public safety. Therefore, winter break does not include UTMC employees nor certain required positions, which might vary annually depending on need.
Education Details: Out of office holiday template. If you’re closing for a few days (or longer) for the holidays, let your clients know. Your out of office holiday auto reply email should be informative and wish your clients all the best during the holiday season. Happy holidays from all of us at …
› Url: https://www.thehrdigest.com/on-vacation-out-of-office-email-message-examples/ Go Now
There’s just one problem with this approach: you’ve now obligated yourself to regularly check your email the whole time you’re out.
If it’s not that infinite loop of autoreply hell, you get the “I will not be reading or responding to any email sent during this time. Please resend your request after August 1st.” dismissal.
We do OOO messages, but also send an email to the department and other relevant people, so that part doesn’t sound odd to me. I want to know if someone is going to be away next week, because then I can plan accordingly instead of sending them an email about something important Monday morning and find out I’m SOL until the following week.
No difference! “I’ll be out of the office” is what I use. I find “away from my desk” a little too available, as if I’m only out for an appointment, but I think either one works.