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How long you’re out of the office forWho to contact while you’re awayYour return date
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Our Public Service Announcement: Each year, Americans leave 700 million DAYS of paid time off on the table. Stop and think about how many great out of office reply opportunities are missed because of this!
Hey, Thanks for your email. I’m not in the office and am on a family vacation. I assure you that all your emails will be answered as soon as I return to the office on [date]. Kind regards.
An Out of office Message is the autoresponder feature within your email settings that allows you to automatically send a response when an email is sent to a specific email address. Typically, businesses will use the autoresponder feature to confirm receipt of an email and to acknowledge and thank customers for an order that may have been placed.
In my absence for pre-sales support services, you can drop an email at [email protected] or reach out to (YOUR COLLEAGUE’SNAME)/[email protected]
Yes, me too. It’s a lifesaver. Although to be fair, Outlook announces the fact that you’ve got an OOO message going out with a big yellow banner, so it’s quite hard to miss.
Same, and I leave this template in my settings so all I have to do is change the date. Simple, to the point, and no one can say they didn’t know what to do while I was out.
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That’s exactly how I set up mine, except that ordinarily I’d have several options, like: “If you need help with X, call A. For help with Y, call B. For help with Z, call C. For anything else, call my manager at extension 000.
Yes, this, and when people use OOO message as a “do not disturb” but then email you back right away. That’s not how OOO or email works!
The problem with that is people just don’t look at your signature. Whereas they are reasonably likely to notice the OOO message in the email subject header.
I used to work with someone who had a message telling people she only checked her email twice a day. You pretty much needed to call her if you needed anything outside of those times. (She worked in a remote office.) I think she had read one of those books on efficiency that recommended scheduled email time. But there were problems with this: 4. My department often had to email attachments or text to illustrate our questions/concerns. And we were on deadlines. Reading a page of text over the phone was not an efficient use of anyone’s time 5. She did outreach & was often out of the office on site visits, trainings, or travel to these places, but never ever set her OOO for these, because she was “working.” However, she was effectively not available to read emails from other staff until after hours on those days.
One day, the boss said I needed to start answering phones, and did not accept my pushback.
Every business is unique. There’s no one single best way to tell your clients that you’re not going to be around for the next few days (weeks or months). But there’s also no denying that whatever out of office message you use right now, you could always improve it.
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