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Our Public Service Announcement: Each year, Americans leave 700 million DAYS of paid time off on the table. Stop and think about how many great out of office reply opportunities are missed because of this!

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This might seem obvious, but make sure you clearly state and restate the dates you’ll be out of the office. Even if you put the dates in your subject line, you should also repeat them in the message body. It’s hard to over-communicate here. State exactly when you’ll be back, and whether or not you’ll be responding to calls and emails while you’re out. If you’re on the road but are responding to messages, let everyone know if you’ll be unavailable for an extended period (while on a flight, for example), if you’ll be in a different time zone, and in general, that they should expect a delay in response time. All in all, set realistic expectations and strive to be as specific as possible.
Automated email messages generate a 70.5% higher open rate and a 152% higher click-through rate than standard marketing messages. Briefing what would be the next step of action gives customers transparent information. .

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Thank you for your message, which has been added to a queuing system. You are currently in 352nd place and can expect to receive a reply in approximately 19 weeks.
It is absolutely no one’s business why you are out! “Extended leave” is more than sufficient.

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Before I implemented this system, I got *way* too many calls asking if so-and-so was out of the office that day when an OOO tells them that Bob will be back in three hours and to call Sue in the interim. The OOOs have reduced status check calls to practically zero, and the OOO preview pops up in our system as soon someone’s email is entered.
Giving the option to contact an email address containing “interruptyourvacation” provides two things — 1) A dose of humor, and 2) discouragement from actually doing what the name suggests. Plus, he prefaces it with a request for empathy, by explaining that he promised quality time to his family.

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You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.

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I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return). If you need immediate assistance during my absence, please contact (Contacts Name) at (Contacts Email Address). Otherwise I will respond to your emails as soon as possible upon my return. Thank you for your message. How do you respond to holiday greetings? "And (also) to you!" You too! Thanks, same to you! Happy New Year to you and yours (when you want to extend the wishes to the other person's family) How do you let clients know you are going on vacation?

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    That’s why I instituted group email addresses/boxes for this use (I had to fight with IT to have one created in the early days). Yes, everyone has their individual email in addition to the group mailbox.

    I was always a little bit skittish about OOO’s in the pre-smartphone days. I don’t like the idea of announcing to the world that my house is going to be unoccupied all week.
    Note: The following steps are for users with a Microsoft Exchange account. If you don’t see the words, “Connected to: Microsoft Exchange” at the bottom of your Outlook window, check out our article on how to set up out of office in Outlook with an IMAP/POP3 account.

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    It doesn’t say you have to grovel to get what you need. It says you have to ask again when they are in the office to get what you need, which is perfectly reasonable.

    As an employer one of our policies is to Call in absent days not text them in. This hasn’t worked well as employees ( especially young employees) will still text in those types of messages. It would be wonderful to have a feature in the iPhone that allows for instant text response that can be set up for certain contacts( employees). Something similar to an out of office message in email…” I am not receiving text, please call … … …. and speak to me directly”
    9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”

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    It took me far too long to realize that trying to be funny at work is overrated, and this reply kind of encapsulates that perfectly. I would just about bet people will like you more, AND they’ll be more likely to follow the guidance you’re offering, if you just do a concise, “normal” OoO.

    Out-Of-Office templates (OOO) are a type of auto-responder that instruct eDesk to reply automatically to messages that arrive during one-off office closures, e.g., during a national holiday. For example, a customer sends your company a message on Christmas Day, but the office closed at 6pm on Christmas Eve and will not reopen until the 29th December. If you have set up an OOO template for this holiday period, eDesk will immediately respond to the customer with a message that reads : "Thanks for contacting Joe's Bikes! Just to confirm that we've received your message and that a member of our team will respond as soon as possible. Wishing you a very Happy Holiday from everybody at Joe's Bikes". This message is pre-written as an OOO template and is set up to be triggered for any customer messages that arrive between 6pm on 24th December and 8am on 29th December. You can use OOO templates to auto-respond to messages during any one-off time period when your team is unavailable to respond in person. Setting up OOO templates is easy - we'll show you how! Note: To access this tour you must be an Admin or have permission to access Templates. To find out more about this, click here.
    8. Standard Out of the Office Email Template. [Greeting] I will be out of the office beginning on (Date of Leave) through (Return Date). For all time-sensitive matters, please contact (Contact Person) at (Contact Email Address).

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    Whatever you write, Instructional Solutions teaches a proven process to synthesize and communicate complex information. For teams and individuals. OFFERINGS Group Options Business Writing Courses Executive Coaching COMPANY About Us Client List Testimonials Case Studies ROI Calculator RESOURCES Blog Client-Only Resources Student Resources Jargon Grader

    It’s your last day before the vacation starts, you are rushing through your to-do list and suddenly you realize- I need to write an OOO email!
    Our auto-replies to outside people are two or three paragraphs long though, which feels ridiculous but is actually necessary.

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They weren’t saying that’s the entirety of their message, just that that’s the phrase they’re using instead of ‘out of office’

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Hi, You just missed me. I am out of the office until [MM/DD]. If your question can wait, great. I’ll reply when I get back. If not, contact [name] at [email] or [phone] and they’ll take good care of you. Meanwhile, feel free to peruse our FAQ section of [website] to see if your question can’t be answered there.

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That’s right. An out-of-office response is an automated email message that will be sent back to anyone who shoots you an email while you’re on leave. They are important. For starters, you don’t want to appear snobbish, and… you might even get some new leads just by leaving a well-thought-of out-of-office email message.

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“It’s not about removing the OOO response altogether,” says Sadler, “but instead pausing to consider what details you’re including.” Continue Reading

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