You might receive multiple emails from coworkers and clients if you’re not specific about your absence dates, which will clog your inbox and make it hard for you to remain productive when you get back.
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It's a tip that Kate Leaver, Australian author of the newly published book The Friendship Cure: A Manifesto for Reconnecting in the Modern World, has long championed. “I usually just describe the most delicious thing I'll be eating while I'm away. I've been told it makes people very jealous, in a happy-for-me sort of way,” she says. A typical auto-response from her reads: “OOO: Busy eating my body weight in gelato. Gleefully, wifi isn’t great on windswept Italian beaches so I will likely not see your email for days.”
So, take a lesson from @courtwhip, editor at PEDESTRIAN.TV, who wrote the above hilarious out-of-office email, fully stocked with mentions of the best movies from the 1990s. (By the way, “Splinter” is from Teenage Mutant Ninja Turtles, and as we all know, he loves pizza.)
I’m not sure I agree. Just as it’s part of the job for someone to handle their emails, it’s also part of the job for the sender to make sure that their request is sent to someone who is available.
Coworkers, clients, and subscribers typically expect fast responses and solutions to their problems, particularly from people working in customer service, marketing, and communications jobs. Out of office messages provide them with a polite, concise, and professional explanation of why you cannot respond right away. You can provide an OOO message if you are gone for one day, one week, or several months.
However, when I email the backup person I also cc the original person. If the issue gets totally resolved, the original person is well aware. If the issue is not resolved, the original person can pick it up pretty easily.
I ran a nonprofit organization staffed entirely be volunteers (I was one). After one too many people incensed that we did not follow up to their emails within two hours, we had to include an OOO message that said we were a volunteer organization, and any request may take up to two weeks to process. Please email again if you have not heard from us by then.
Who doesn’t love a bit of decoding? Why use basic words, when a broad range of emojis can spell out exactly what you want to say, but in a much more interactive and fun way?
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When you’re away on holiday, you might not want to receive business emails that will distract your attention. But, you most certainly still check your social media channels.
If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.
Please be advised that I am out of the office until 26.06. Meanwhile, if you need any support on an urgent matter, do not hesitate to contact (COLLEAGUE NAME), e-mail: [email protected]
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Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
Jul 30, 2018 · But he says for junior staff members, who deal with clients they know, a funny out-of-office can "be a good marketing tool". Mr McFarlane's OOO reads: "I am on annual leave until dd/mm/yyyy.
An old boss had a pet peeve about this so I became very conscious of making sure that I listed out who to contact on what day… before the group email. So it looked something like this: