If your message is unclear or incomplete, it can create a negative impression on your customers when you are away. For example, if your message does not clearly state what dates you will be unavailable, your clients and co-workers are likely to fill up your inbox with messages, making it difficult for you to catch up when you are back. Failure to include the contact information of the person they can contact in your absence can affect your ongoing projects.
Thanks for explaining, that makes sense. To me, it seemed like a well-communicated coverage plan and I would have especially appreciated the setting of expectations on how soon I could expect a response so never would have even considered that to be condescending.
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Yeah I think it’s fine if someone is out for a long period of time. It’s simply too much of an endeavor to find the few relevant emails out of thousands. But for a week or two, I’m sorry but you have to manage your inbox. I know, it sucks. We all get too many dumb emails.
She, if I recall, had a few comments from people when she got back regarding her words (she was on annual leave on holiday, it wasn’t a family emergency or anything that might excuse the tone). It rubbed quite a few people up the wrong way (most of them parents themselves!). Don’t recall more of an outcome though, I wasn’t at that firm long.
My boss does not understand OOO and thinks I saw his email and sent the reply personally and does not understand why I didn’t answer the actual question.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
Website: https://www.lettersformats.com/2018/08/business-office-closed-for-holiday-notice.html
Because of this, typical out-of-office replies will often split the difference between our hopes and fears and say something like: “I’m out of the office and can be reached but if you need assistance right away, please contact x person.”
PS: We love our downtime and here at HAR, we're big believers everyone needs a vacay from work. Yes, even you—the social media junkies, the workaholics, the entrepreneurial diehards who accidentally (or "accidentally") take their smartphone into the shower.
I don’t think it’s condescending, but I do find it annoying. I have a coworker who sometimes writes emails in this tone of voice, and it’s honestly way too much.
YES. I was actually just going to go on the weekend thread and ask if I was the only one that really hates this term.
That’s why I instituted group email addresses/boxes for this use (I had to fight with IT to have one created in the early days). Yes, everyone has their individual email in addition to the group mailbox.
This holiday out-of-office email is definitely on theme, if not a little passive aggressive. If you’re getting emails during the holidays, why not treat everything you receive that season like the present it is, and send a thank you note?
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Website: https://www.openphone.co/blog/21-professional-voicemail-greeting-examples/
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I had to explain to her that the email was still there, just like a voicemail, they’d get it on their return.