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To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
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I am currently on my annual leave and will return to the office on *date*. If your request is urgent, please contact my colleague *name* at *email* or *phone*.
This person decided that setting their out-of-office message was a prime time to settle an ongoing office argument about which Die Hard film is the best, complete with an integrated poll to add a little festive cheer to the auto-reply.
Every time the grocery store clerk asks, “Would you like to donate to breast cancer?” I have to bite my tongue.
9. Office Closed for Christmas. Use this template for Christmas holidays. Hi (specify the Name field id), Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office.
I feel this so hard! I am 14 days away from my PCS (permanent change of station), and will be on leave for a month. I’ve been drafting my OOO multiple times, not just out of a desire to edit but because it reminds me that I am LEAVING my current terrible office.
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Thanks for your email. I’m currently on holiday with my family for the first time in what seems like forever. For urgent matters, [NAME] will help you. She doesn’t have a cape, but she is basically Superwoman. See you real soon. (Source: Futureofworking.com)
I have traded a white Christmas, bulky sweaters, and hot chocolate for sandy beaches, sun tan lotion, and margaritas… and yes you guessed it I’m out of the office.
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My pet peeves are too much personal information (no need to tell me your cousin had a hysterectomy) and the ones that are carbon dated, e.g. from 2018.
2. Out of office sick leave template. You don’t need to tell the sender too much, but it is important to say you won’t be available. If it is a long-term illness, you might not have a date set for your return.
I am currently out of the office on my holiday – I’m probably drunk somewhere in a bar in Spain. See you when I get back.
Our auto-replies to outside people are two or three paragraphs long though, which feels ridiculous but is actually necessary.
Luckily for you, my colleague *Name* generously offered to cover for me. You can reach him/her at *email*.
A Day in the Life of an Autoresponder. Digital marketing guru Ann Handley has become legendary for her humorous out of office responses. Getting an auto-reply is by definition impersonal, but Ann turns a cold response into a friendly conversation through some clever personification, while also promoting the event she’s attending.