*using a professional email marketing solution you can personalize your emails by using your customers’ first name as well as other personalized tokens containing info you have about your customers
Thanks for your email. Please expect a delay in response due to a medical emergency. In case of urgent queries, please reach out to me on my cell or to my colleague at [email protected].
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My OOO auto reply is fairly detailed. I have links to information for products I work with, an alternate point of contact for people to approach, etc. It’s really a CYA thing. What irks me about some OOO auto replies is when the person who is out has an alternate point of contact who is also out. Both are obvious planned absences, and both people are on the same team. Don’t they talk to one another about vacation??
My boss had this problem (outdated message), but it wasn’t his fault. No matter how many times he changed it, it kept reverting to the original message and dates. Even IT couldn’t figure it out.
If you work in an international setting, you should eventually prepare an out-of-office message in English to notify people of your absence and tell the recipient who to contact in case they need an immediate response.
Thank you for your email, I’m currently out of the office and celebrating the holidays until [insert date]. For immediate assistance, please contact [insert name] at [insert email] and one of Santa’s helpers will assist you!
You can then come up with a subject and write your text, explaining that you are out of office or unavailable.
I’ll add my shout out to MS and Outlook for not only being able to schedule OoO auto replies, but for having internal and external facing options.
When you’ve finally powered your way through that seemingly endless to-do list and are ready to check out of work-mode once and for all, there’s one final thing you need to take care of: Setting your out-of-office response.
We’ve all been there. A balmy evening beckons and across the street a crowd is already spilling from the pub, fanning out across the pavement in summer dresses and rolled-up shirt sleeves. But as you frantically try to clear your desk for the weekend, every email you send prompts a suspiciously swift reply. Yes, it’s the dreaded out-of-office auto-response, set to tauntingly remind you of a world of leisure while simultaneously pushing it further from your reach.
I’m so glad not to have to work at [insert company] any more that I am literally high on life.
“I am out of the office until X date. Your email has been deleted unread. If it is still important, please resend it after my return.”
Uh… until when? Who should I contact in the meantime? Also, at the time of my emailing this person it was March, so I had to assume that OOO was from last year?! I finally learned that the person had left to another job. So many questions.
But some of us just aren’t as lucky. Or if we’re traveling during the winter and heading up north — well, we’re going to run into some snow, aren’t we?
You’ve been busy planning out your tasks, tying up loose ends, and working ahead to ensure you can actually disconnect, recharge, and relax over your holiday break.
When crafting an out-of-office reply, keep in mind that you must provide sufficient detail so that recipients understand exactly when you’ll not be able to respond.