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“Ideally, an OOO should include the basics,” says work and wellbeing psychologist Kate Sullivan. “The dates you'll be gone, an approximate timeline for when someone can expect to hear back from you upon your return, and how any urgent requests will be handled in your absence.”

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Check out how easy it is to set up this essential process with your email account in this video I’ve posted to my YouTube channel.
My colleagues have this weird habit of not using out of office messages, but instead, sending all staff or all manager emails before they go on vacation letting everyone know they’re going to be gone for x amount of time. It’s really odd. I do not do this. .

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That’s the way ours is set up, so anyone who was emailing that guy at the time would have seen it.
For non-urgent inquiries during my absence, you can contact [Name] at [email] or [phone number], and they will be happy to assist.

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And if you suspect that you won’t look through all those emails that cluttered up your inbox while you were on a vacation at all? Be honest about it and tell your prospects to contact you again at a certain date.
Not quite an OOO, but a former boss had an email signature that said she was doing field work so her email responses would be delayed.

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My boss does not understand OOO and thinks I saw his email and sent the reply personally and does not understand why I didn’t answer the actual question.

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Hello, [NAME] is away from the office. E-mail contact during this time may be irregular or nonexistent. When she gets back she will be swamped by the backlog. Try to forgive her; she is a mere human and thus, weak. This message was NOT sent by a human, but by a robot. We robots are neither weak nor fallible. We are tireless and will one day rule the Universe.

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    1. Add your office closing dates to your email signature block a month in advance. Highlight it to make sure it stands out as your regular clients/customers probably don’t even look at your email signature anymore. 2. Add your office closing dates to your November/December invoices. Most clients/customers will thoroughly read an invoice to

    Q. Will administrative offices be open, in case there is some type of emergency during winter break?
    At my old job, you used to nominate a contact for when you were out of the office and there wasn’t an obvious person to contact. One department was so small that they all just put the all team email so they never had to change it. Trouble is, it turns out Outlook team emails by default only accept internal messages :X

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    If you need assistance, contact our Reception." In AmE, if official/national holiday(s): "I will be away for the holiday(s) etc." If vacation, "I will be on vacation etc." Where is the automatic reply in Outlook?
    Check your insurance is up to date and covers the holiday periodMake sure you have sufficient funds in your business account to cover any regular payments for salaries and other billsClarify with staff their exact leave dates and note themSend out your invoices to clientsPay your supplier invoicesSettle your finances and pays

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    From 20th till 31st of July I will be out of the office with limited access to my email.

    I’ll be on maternity leave from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this matter is not time-sensitive, feel free to resend your email in [MONTH] when I will be regularly checking emails again.
    Website: https://www.weavehelp.com/hc/en-us/articles/360060999791-Listening-to-Voicemail-Messages

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    Website: https://news.mit.edu/2013/away-for-the-holidays-before-you-go-set-your-email-and-mitvoip-phone-auto-replies

    For specific assistance, I’ll be responding to emails on [date]. If you need something resolved urgently, please contact [Contact Name] at [contact email].
    Website: https://newoldstamp.com/blog/best-ideas-of-easter-banners-for-email-signature/

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I once left a kind of breezy, fun out of office message for “people inside my organization” that said the literal truth: “I am out of office this week at a mountain resort where I have paid many hundreds of dollars for someone to take my electronics away from me. I’ll get back to you Monday,” and a very normal and professional OOO for “people outside my organization.” Needless to say I returned to a message from a senior (but not, I stress, my boss or even on my team) colleague calling me out on it. People surely can make things their business.

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When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.

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Again, be as specific as possible and provide as much detail as possible on how they can get their questions answered or problems resolved. This will ensure you come back to fewer fires and headaches.

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