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Make sure that customers who attempt to contact you know when you expect to be in the office again. Most customers will understand the desire to devote time and energy to the family during the holidays, but they want to know when you'll be back to provide them with your usual excellent customer service.

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It’s wise to check they aren’t though. A colleague once had an out of office from an academic that simply said ‘on fieldwork’. Just those two words.
Several of my coworkers still have page-long “Due to the COVID-19 Pandemic, our department will be…” auto-replies set up 24/7, even though the basic function of our office has barely changed. I’m currently working odd part time hours right now, and if there weren’t so many of these annoying emails going around, I’d have one that clarifies my email timelines, but I don’t want to be another spammer. .

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Use your auto-response as an opportunity to connect your customers with a sales opportunity! Hey there, thanks for shopping Patagonia! We’ll respond to your message ASAP. While you wait, have you checked out or semi-annual sale? https://txt.st/PQBLPE
The OOO definitely has those two pieces. But it could be 1 of 4 people who handle things when I’m out (depending on what it is) and they may not know at all that the requestor had reached out to me first / forget to cc me. So, I’d see this as me adding to my OOO “if you contact person X, please keep me cc’ed on the message you send to person x”?

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I’ll add my shout out to MS and Outlook for not only being able to schedule OoO auto replies, but for having internal and external facing options.
A. To best serve your customers, whether its students, alumni, consumers or other UToledo stakeholders, all department/office and individual voicemail and out-of-office email messages should let them know that UToledo is closed for winter break. Examples of messages you may want to use are below.

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SMS marketing is a great channel for communicating with your customers. Learn more about SMS Marketing from best practices to benefits and strategy. Read more here! Blog Everything You Need to Know About Digital Payment and the Mobile Shopping Movement Digital payments are driving the mobile shopping revolution. Here’s what your e-commerce store needs to know about optimizing your site for them. Tips to communicate quickly and effectively with staff, customers, patients, parents, and more during the pandemic.

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With an out of office email, you provide the following information, preferably in a unique way: At the moment, you are not available;The exact time (date) of your return;Contact information (phone number) for urgent cases;Contact information of colleagues to be contacted in your absence;

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    If their message is urgent or they’d like to contact someone else instead, you can let them know what to do.

    To customize “Respond with Text“ for incoming calls, go ahead to iPhone Settings > Phone > Respond with Text > Edit “Respond with Text” messages.
    I thought this was great. It addressed the fact that when people call, it might be something that doesn’t need immediate attention, it could be important, or it could be critical. And it did it in a humorous way.

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    I work for a Japanese company which has a regular rotation of engineers who come over for 2-4 years so we get some enjoyable translations for all manner of communication.

    Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!
    Funny emails are getting trendy, but they have to be used properly. If you are absolutely sure that your recipients will have a chuckle, go ahead and write a funny out-of-office auto-reply. It might make their day.

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    Ann Handley is one of the renowned digital marketers who is also known for her sense of humor. In the below auto-response, she has sprinkled some clever creativity, personalization, and warmth instead of the two-line cold replies that we see almost everywhere. This can surely be an inspiration for anyone willing to catch the reader’s attention and make them smile even while away.

    Meanwhile, I do sometimes put up long ones when I will be away for some days during a season in which there are a confluence of three or four very likely reasons someone would contact me, and who else they need to contact isn’t the same. Like, it’s high llama grooming season, and generally during this month I get two or three requests per week for each of llama bleaching (for which my backup is Stella), llama shaving (for which it’s Arturo), and llama perming (for which it’s Carter). My message says I’ll be out until blah blah, and if it’s not an urgent llama grooming issue, I’ll get back to you after that, but meanwhile, for urgent llama grooming here’s who to call.
    Best Out of Office MessageBusiness tipsChristmasDigital DetoxEmailHappy New YearHolidaysMarketingMarketing StrategyMerry ChristmasOut of the OfficeOut of the Office MessagesSmall BusinessWashington Post Tweet Share Plus one Pin It

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    Hi, Thank you for your email! I am on vacation until [MM/DD]. Vacations are not for checking email, so I won’t be doing that. During my absence, please contact [name] at [email] or [phone] because she’s checking email. Not me. Really, I’m not checking email.

    I’ve heard “please respond at *your* earliest convenience,” but never the other way around.
    I had a manager who did exactly that for his paternity leave. I was floored, because I never thought it was an option. His attitude was that if it was important enough, the person would send it again.

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Just say you’re away from your desk! Or if you’re out for more than a day, just say you’re “away” until XYZ date.

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Sounds like it’s clear in your mind what you want to happen, but I’ve heard plenty of people say, “Of course you took it somewhere else, that’s what I told you to do, and now I have two action-less emails to trash rather than one.”

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