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In the digital age, most of us follow brands on social media. When a client follows a company on social media, it keeps them fresh in their mind and makes them more likely to do business with them. You can set an out-of-office to make it easy for a customer to connect, stay current, and maintain the brand loyalty that social media provides.

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Thanks for your email. I’m currently on holiday with my family for the first time in what seems like forever. For urgent matters, [NAME] will help you. She doesn’t have a cape, but she is basically Superwoman. See you real soon.
Q. If there’s a snowstorm during winter break, will sidewalks and parking lots be cleared? .

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I had a voicemail greeting like that in High School!! I can’t imagine an adult having that kind of VM greeting; it would definitely annoy me coming from anyone older than like 20.
But traveling for work, then I say “intermittent access” so that I only need to respond to the urgent emails and can ignore everything else for a few days.

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But some of us just aren’t as lucky. Or if we’re traveling during the winter and heading up north — well, we’re going to run into some snow, aren’t we?
Gotta go, my fingers are frostbitten. If you really need me, either get a shovel and dig me out of here, or reach out to my colleague Anna — who’s not frozen under snow with frostbitten fingers — at [email protected]

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Hah! Maternity/parental leave is often 1 year here, so there is zero expectation you will read or “catch up” afterwards. We keep our email addresses during where I work (Canadian government), so it’s standard to put an OOO that just says “on parental leave. Please contact X instead” with no reference to actually reviewing any of those emails, and often not even a projected date of return since people often flex their return date or take extra time, or just return to a different position entirely (out of choice).

  • out of office message holiday closure

    Both your customers and your employees need to know how long your business will be shut down for the holidays. Provide notice well in advance. Depending on the types of services you offer, you may need to start notifying customers as early as a month out. It would be best if you were to provide these important notifications at least two weeks before the holiday shutdown. Employees should also be reminded regularly that the company will not be open during those important days.

    The worst one I ever received was from a coworker (senior to me, but not my manager) many years ago. I’ll paraphrase it as my memory isn’t great:
    Going beyond being formal and functional with your messages, you can also add a note of festive mood to your email if you feel like being creative. To this purpose, you can adopt a lighter tone, while referencing the holiday in question.

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    Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!

    Hi there, Thanks for your email. I am out of the office right now and will not return until [MM/DD]. Fortunately for you, our resources never take time off and we’ve got this awesome ebook / whitepaper / infographic on [TITLE] that I think you would enjoy. I’ll get back to you as soon as I get back into the office. Best.
    Generally, people will indicate that they will reply to the email when they return.

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    I’m guessing that this comment was gratuitously cruel on purpose just for the lulz, but I’ll give it a serious response anyway:

    While it’s vital that you get the main points across in any vacation email, brevity is important. If you’re looking for something a little more to-the-point, try this one:
    Yes! I would roll my eyes *a*lot* at that message – it comes across as someone taking themselves way too seriously.

  • out of office message no longer with company

    When we set an out-of-office, we don’t immediately think of lead generation. However, it is a good opportunity to this end. For instance, you could encourage attendance for a webinar or future event, suggest sign-ups for online courses, give links to book downloads, or point recipients in the direction of any other product or service you are pushing. As well as informing the recipient of your unavailability, you are encouraging them to act.

    Please note that you have already sent me one email. I’ll be 1 percent connected while on vacation so I’m not 100 percent panicked on return.
    This is an automatic reply. Thank you very much for your email. I am currently on holiday until [date], I will not be able to respond to your emails promptly until I am back to the office. In the event that you need an urgent response, please call the office directly on: 1) Office Lines (Working Hours, Monday-Sunday + 3GMT): [Tel Numbers]

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Click on Preferences from the pop-up menu and click on the Vacation tab to continue. On the vacation tab, you have the option to set your vacation period and the automatic response.

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Including even a passing reference stating that your customer’s email is important to you shows your appreciation for the message that you are currently unable to respond to.

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“It wasn’t a vacation, but I didn’t want to deal with normal business stuff,” he says. “Humor is sticky. People laughed … and they left me alone.”

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Oh my gosh, this is funny! It does sound kinda like, “some things are more important than work, JAN.”

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