Well, on the one hand, it’s rude, on the other hand, odds are at least fairly high that the person ended up having to reach out to someone else to get it done. Or that it’ll take the person another week or two just to find their problem in a thousand emails that came in while they were on vacation.
If you are reading this, it is because John Whatsisname cannot help you – he has left the company and no longer uses this email address.
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I’m glad I’m not the only one who thought it was funny and not annoying! I’m with Alison that it’s probably just a little wordy, but there’s no problem with the humor.
First, and most importantly, let the people trying to get in touch with you know when you’ll be gone and when you’ll be returning. There’s one more date to add — when they can expect for you to return their message.
The above automated messages do not sound assuring as the time is not specified in terms of hours, days, or week. Here is a good example that businesses can follow to deliver effective customer service communication.
The plan B is to send it again when they’re back though. I think there are a lot of situations where I emailed them and someone else from the start and someone else answered, or I found someone else in the 2 months span until they’re back, or did it myself, or it’s too late to help…. So it does help them avoid following up on things that don’t need following up on.
I’ll be back in front of my computer on [date] and will respond to your message then. If you require immediate assistance, please feel free to send an email to [Contact Name] at [contact email] so that they can help you out.
I once worked somewhere that required an all-office email if you were going to be late, if you had an appointment, etc. I hated that. No one needed to know I was going to the dentist, but it was policy so I did it.
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Of course, very few people would be so pushy as to send you a private message about a business issue while you’re on holiday. Still, the odds are that you’ll amplify your social media reach and gain some new followers by including links to your social media in an OOO message.
I also think you should give this email tactic a try – especially when you return from an extended break or vacation.
There’s just one problem with this approach: you’ve now obligated yourself to regularly check your email the whole time you’re out.
2.) Bienvenue chez John Doe. En raison de notre entreprise de vacances, notre personnel de service sera à nouveau disponible pour vous le lundi 4/07/2016. L’expédition des commandes démarrera de nouveau le 01/11/2016. En attendant vous êtes le bienvenu pour envoyer votre demande à notre email [email protected] ou avec notre formulaire de contact. Merci !
Thanks for your message! I’m currently buried in snow and will get back to you once I’ve defrosted on January 2nd.
In addition to existing holiday pay, UToledo will provide enough additional paid days off to eligible employees, as indicated in the schedule below. For additional details, please review the Official UToledo Winter Break Policy.
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Who talks like that? A blowhard, that’s who… I promise, gentle customer, you won’t hear garbage like that from me. I’ll tell you why I like Aviation… Because it tastes like somebody finally made a gin for everyone.