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Every customer interaction is important to showcase your brand personality, and auto-reply messages are no exclusion. That’s why you must make the right use of every opportunity and convert it into a good experience. Automated reply messages help you provide a great customer experience and also sets the right expectation.
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So I thought I had a solution, but when I tested, I realized I don’t have access to my phone at all unless I turn off DND. UGH! Defeats the purpose. Is till want access to my maps, apps, safari and social media while on vacation.
The Management Office will be closed on [date] for [Holiday Name]. Any inconvenience caused is much regretted.
After X enjoyable years, I do not work at [company] any more. Please contact [insert name and email] for enquiries relating to [subjects], or myself at [email] for personal matters.
[Company name] office is closed today for the [holiday name] and will reopenam [date]. [Company name] Online and our website is available throughout.
Thank you for your email. Our offices are closed until [date]. If it’s something you need urgent assistance, Contact [Name] on [phone number] or [Email]
There’s nothing worse than dreading a return from being away from the desk. After all, you’re likely to have an overflowing email inbox left untended while you were on vacation. Sending out this one email before you go anywhere for an extended period of time will help lessen that feeling.
If you’re reading this, the train wasn’t able to push the DeLorean up to 88 miles per hour, and I’m stuck in 1885. I won’t be able to respond to emails until exactly 8:30 a.m. EST on [DAY OF WEEK], [DATE]. If there’s an emergency, good luck. Try to get ahold of Doc.
At my current workplace, I got an OOO about someone being on sabbatical and off driving a vintage VW bus. Loved that one. But also got one about someone bringing a tiny human into the world – that was a weird overshare.
You may also want to include bullet points of what is in progress so that your client knows you’re on top of things. That will also likely reduce the amount of emails sitting in your inbox when you return. Unlike a more generalized email (like the one I’ve provided) that you can send en masse, you’ll want to set aside some time to send more personalized emails out.
At my old job we had a short script for our voice mail messages including whether we were in the office or out of the office. We were specifically told not to say why we were out of the office for personal privacy and protection reasons. However, an exception was soon made–for jury duty. Callers were getting freaked out when they got the message “I’m out of the office and don’t know when I will return.” They would be worried about the person they were calling and worried about whether or not they would be able to get the info they needed. So if on jury duty we would say, “I’m out of the office on jury duty and don’t know when I will return.”
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Yeah, that bugs me because a) now I don’t know when you actually will be back, and b) leaves me unsure what other information in the message may also out of date
I don’t usually read the messages anyway, I just take it as information that the recipient won’t see my message right away. If that will cause issues, I’ll contact someone else.
An out-of-office auto-reply serves to inform people that you aren’t available to respond to their emails. These are mainly used during the holidays.