However, I will be taking periodic breaks from binge-watching everything I’ve missed to check my email [once per day/every evening/occasionally] while I’m away.
I didn’t watch the video, but reading the transcript I got the vibe that the author is one of those people that thinks they are a lot more clever than everyone else does.
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If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.
Oh my gosh, this is funny! It does sound kinda like, “some things are more important than work, JAN.”
My coworker went out on disability for surgery and left an ominous OOO saying she would be out and did not have a return date, multiple people contacted me bc they were freaked out. The message suggested people reach out to me in her absence and spelled my name wrong, we’ve been working together for 4 years.
These sorts of cyberattacks are more common than most might think and make up a large part of the cybercrime industry. According to the FBI, American companies have lost $12 billion to BEC attacks. The good news is there are ways to protect yourself and your company.
At my old job, you used to nominate a contact for when you were out of the office and there wasn’t an obvious person to contact. One department was so small that they all just put the all team email so they never had to change it. Trouble is, it turns out Outlook team emails by default only accept internal messages :X
Also, you need to know your audience if you are going to go eccentric. Alison mentions that this message is fine in their culture, but it wouldn’t npbe appropriate for my somewhat formal field. And even if your workplace in general is casual, you might be contacted by someone outside. (In a tiny provincial courthouse I served in the past, there is a story going around that in the 80s a junior but elderly clerk used to address phone callers as hun and sweetheart and generally speak very informally. Most people thought it was funny, and then the President of Supreme Court called and… he didn’t).
Although out of office emails are usually used when a person’s on holiday, they can also be used in a number of other circumstances.
Out of Office Out of Office Friday, Nov 8th – Friday, Nov 9thI’m Out Til Monday the 12th
Thank you for your email. I’m currently out of the office, returning on [return date].
In case of pressing issues that need urgent attention, feel free to reach out to [CO-WORKER NAME]. Give them a call on [PHONE NUMBER] or send a message to [CO-WORKER EMAIL].
Yes, mine (for external e-mails) typically says somethingalong the lines of “I’m out of the office until [date/time] and messages to this address are not monitored in my absence. I will respond as soon as possible on my return. If your message is urgent, please re-send to my assistant [email address] or telephone [assistant’s number]” Internal it will usually just say “I’m out until [date/time] pass any urgent enquiries to [co-workers] ” although my assistant and a couple of others have my home number and personal e-mail so can get hold of me in a genuine emergency, and I will sometimes speak to them in advance if I’m willing to lower the bar on what amounts to an emergency, but I would not expect any of my employees to do that !
Here is a good example of setting a queue message when all your support agents are busy.
How's that for an out-of-office message? Probably not ideal. As a working professional, emails are your lifeline. And even when you're not around to respond, you need to let senders know you're not actually ignoring them.
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A Christmas closure email is an email sent to the staff stating that the office, institution, etc. will be closed for the Christmas holidays. It can be one that a store will send to customers as well.