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Voicemail Greeting: Select a current greeting or click Customize to record or upload a custom greeting. Leave Voicemail to : Select Current Extension . If you have an IVR: In the Business Hours or Closed Hours sections, click Edit next to Route to Interactive Voice Response (IVR) .

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There are proven benefits of good mental health on overall wellbeing, job satisfaction and productivity at work. In these unprecedented times, peoples' mental and physical health will have been tested.
Not quite an OOO, but a former boss had an email signature that said she was doing field work so her email responses would be delayed. .

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Welcome to the first blog in our new miniseries, ‘Big Little Things,’ where we highlight some of the smaller features and enhancements in Vtiger CRM ...
Your clients should know when they can expect a response and when you might be unavailable due to unforeseen circumstances.

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According to American Express, “Six in ten customers feel that companies meet their service expectations”. Customers look for faster resolution and rely on the expectations that businesses set with queue time for evaluating their service quality.
Our sales and administration offices will be closed from 21st December until 2nd January 2019 ...

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Before each holiday or irregular business day that your office will be closed, follow this checklist to ensure your excellent customer service continues and your business remains safe throughout the closure.

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You can contact my colleagues from our different departments regarding the following cases :

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    Oops, too late! I’m off on holiday right now until the 16th, probably sipping on a margarita while you read this. I’ll reply when I’m back, but if it’s super urgent, contact [email protected]. It wouldn’t be right for this message to go to your boss or a client. If you’re not sure who is going to receive your message, we suggest following a more formal template.

    One nice compromise I’ve seen is that some people add upcoming PTO to their email signature for a week or two beforehand. That way the people you’re working with right then get a heads up without needing to spam everyone with the information.
    That’s exactly how I set up mine, except that ordinarily I’d have several options, like: “If you need help with X, call A. For help with Y, call B. For help with Z, call C. For anything else, call my manager at extension 000.

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    Hi, Thank you for your email! I am on vacation until [MM/DD]. Vacations are not for checking email, so I won’t be doing that. During my absence, please contact [name] at [email] or [phone] because she’s checking email. Not me. Really, I’m not checking email.

    I can’t agree that holding on to a request for a week or so is akin to groveling.
    Let’s say you’re a CFO headed to Cancun for your annual vacation. You write an OOO message that contains: The dates of your departure and return Contact information for a colleague that will be available in your absence Some details about your destination

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    But what if you’re only taking off one day? Sometimes, it might seem silly to bother with an out-of-office for such a short amount of time–especially if it’s a day that a lot of other people are taking off (such as a national holiday). If people do need you to get back to them urgently, they’ll think they’re being ignored. (Even if you define “urgently” differently.) And if there’s a chance of an emergency landing in your inbox, it’ll be that much harder for you to unplug because you’ll just keep “checking in.”

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    In this image, you're letting people know you're OOO with a "Missing" notice on a milk carton. Genius. Just be careful — this sort of autoresponder is best for internal emails, not for autoresponders that get sent to prospects and clients.

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    In a role where I got many OoO replies, I actually loved this. (And wrote back in said language. And got a reply!)

    In an instant, you feel a weight lifted from your shoulders, and a choir of angels sing Paul Kelly’s How to Make Gravy around you as you skip out of the office. You gaze upon the masses of workers on the tram, smugly wondering if their out-of-office responses are on yet.
    Wow, it’s a bloody snooze fest over here! Just kidding, this option is the most appropriate for 95% of business out-of-office responses. It’s simple, no-nonsense, and tells people all they need to know.

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I should note that our voicemail system has a pretty straightforward feature to put an end date on an out-of-office voicemail message. I am baffled why this person does not use the feature.

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However, some people may have inboxes that require a week to manage after vacation. Others do not read all the emails sent in this period. In these special cases, indicate when the reader should actually expect a response or request they re-send their email on the return date.

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I worked at an office where we used OOO messages on voicemail pretty regularly and if we forgot to change the message, our callers were quick to tell us the outgoing message was outdated. That end date feature would have been a big help for us! A local council in Wales needed to get a road sign translated into Welsh. (All official signs in Wales have to be in both English and Welsh.) They got an out of office message in Welsh from the translator they contacted, assumed that was the translation and printed the out of office message on the sign. They didn’t realise their mistake till a Welsh speaker pointed it out…

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