Dear Customer, Our office is closed and you can expect to hear back from me by [date]. Have a great holiday! Regards [Name/signature]
The message will be automatically triggered in response to any incoming text received while the away message is turned on. Like this:
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6. Year in review. When preparing their marketing campaigns, most marketers focus on what they’ve got prepared for their customers. Their blow out sale, free delivery, contest, or new line of products.
We do OOO messages, but also send an email to the department and other relevant people, so that part doesn’t sound odd to me. I want to know if someone is going to be away next week, because then I can plan accordingly instead of sending them an email about something important Monday morning and find out I’m SOL until the following week.
If I got an OoO just to tell me to have a good day, I would find that person and throw water on their computer. They’re obviously not qualified to operate one.
Of course, if you’re expecting something (or someone) urgent to pop into your inbox, send them a separate note with your personal email or phone number. Alternatively, you can also just make sure whoever your go-to contact is has that information in case you do need to be reached. Once you handle that, you can do what your out-of-office says you’re doing and actually spend the day recharging.
I wouldn’t be offended or consider saying anything to anyone who included this in their out of office message, but even as someone who is in a religion that forbids use of electronics on most holidays, I still think this message is 1) TMI; 2) doesn’t convey what it needs to convey unless you are explaining that you don’t use electronics during holidays, in which case you can just include that you won’t be checking email without including the religious explanation; 3) would come across to me as inclusion of personal information I don’t need, which would therefore strike an unprofessional tone,and I wouldn’t understand why you felt the need to include that info. How about “I’m out of the office without access to internet or email until (date). If you need assistance before this date, please contact…” Like I said, I think your colleagues are overreacting, but in general I would advise to leave all personal information out of your auto-reply — vacation, medical leave, religious observance, etc. — people do not need to know why you are out.
Additionally, you can reference a person in charge of your business while you are way:
Will this work if the phone is off or in airplane mode? I’m leaving the country and I can almost guarantee someone is going to text me and then get really mad even though I told them I was leaving.
(Obviously, it wouldn’t fly in all cultures, but I do think this should be more normalised.)
9. Give – and get. There’s something special about holiday gifts. We like giving them probably just as much as we enjoy receiving them. Now, what if you could combine these two positive experiences?
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This message is automated because I won’t be in the office until [DATE]. I will get back to you as soon as possible when I’m back at the office.
Wow, it’s a bloody snooze fest over here! Just kidding, this option is the most appropriate for 95% of business out-of-office responses. It’s simple, no-nonsense, and tells people all they need to know.
1) I am currently out at a job interview and will reply to you if I fail to get the position.
Hi. Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office. Merry Christmas!
9. Auto Reply Example with Alternative Contact Phone and Email. [Your Greeting] Thank you for your email. Unfortunately, I am out of the office until (Return Date).