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I do find the above quite amusing, but it would never fly at my place of work! lol!
No matter what you’re using your SMS autoresponder for, there are a few pieces of best practice you should keep in mind when crafting an automated text message.
An out-of-office message is an effective way to inform people why you are not responding to their calls or messages and when they can expect a response. This information saves them from getting frustrated and avoids any negative impression from the inability to respond. If you have long-term relationships with your customers, such an auto-response system is highly significant as it avoids any inconvenience.
You can set the ‘favourites’ phone calls to pass through the DND but does this also apply to their text messages or only their phone calls?
If you’re using Gmail, you’ll find settings for out of office messages by clicking the cog icon on the main screen:
“Depending on your company culture or your potential audience, you can craft a professional message or take a funny, creative approach,” according to Indeed.com.
An out of office message is basically a quality of life feature both for you and your business contacts. By warning your clients that you won’t be able to reply to their message right away you save the time they might have wasted on follow ups. You also won’t lose prospects who might’ve believed that you’re ignoring their request otherwise.
I do find the above quite amusing, but it would never fly at my place of work! lol!
Hi, I’ll be back on {MM/DD]. please contact [name] at [email] or [phone] if you really, really, really think it’s urgent. Otherwise, I’ll respond when I get back.
A new survey undertaken by YouGOV of 1,000 Britain-based office workers has revealed that 30% of employees believe their workspaces are outdated and uninspiring.
I actually stopped changing my VM and out of office right before I left, bc I just did’nt care anymore lol. This was only one of a number of things that this company did that was bonkers.
Use your auto-response as an opportunity to connect your customers with a sales opportunity! Hey there, thanks for shopping Patagonia! We’ll respond to your message ASAP. While you wait, have you checked out or semi-annual sale? https://txt.st/PQBLPE
And while we all have grace for friends and family who seem to take forever to get back to our messages, customers generally expect this degree of promptness when they text a business.
Brad, You can manually turn on DND to activate Auto Reply, explained in the article.