Both your customers and your employees need to know how long your business will be shut down for the holidays. Provide notice well in advance. Depending on the types of services you offer, you may need to start notifying customers as early as a month out. It would be best if you were to provide these important notifications at least two weeks before the holiday shutdown. Employees should also be reminded regularly that the company will not be open during those important days.
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I will surely respond to your email when I’m back in the office. But, if this requires an immediate response, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”.
Careful. Holiday revelry and debauchery ahead. Proceed with caution (if you dare).
Manage your customer's expectation by setting up eDesk to auto-respond to any messages that arrive when your offices are closed for a holiday. This help file will guide you through creating Out-Of-Office templates that will be sent automatically to customers during one-off office closures, such as during holiday periods. Before you start You’ll need to have access to Templates in your Settings in order to view, create and edit templates. If you don’t have access, you can request it from an Admin user within your business. Note: To find out about the other types of templates that eDesk supports, click here.
Don’t you worry: while I pretend to be Santa in front of my kids, my colleague, Hannah, will cover for me. Just email her at [email protected] if you need urgent assistance.
Personally, I’d get a kick out of it, but I wouldn’t do something like that myself.
Ugh, I wouldn’t mind changing daily if I could have a couple of prepared responses for normal circumstances (i.e.: “I’ve left for the day, but I’ll be back in the office tomorrow morning to return your call”) to select from, but having to create a new message for Tuesday night when the info for Monday night is the same? Rage inducing. Email is asynchronous, you KNOW you’re not going to get an instant reply and sometimes you email knowing fully well that it won’t be seen until the next morning/week/whatever. Why on earth mandate an auto-reply for that?
Written below are some of the examples in which different types of templates are used to set up a reply in English.
There are proven benefits of good mental health on overall wellbeing, job satisfaction and productivity at work. In these unprecedented times, peoples' mental and physical health will have been tested.
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Yes! I remember reading here the phrase: the default mode of clever is asshole. Meaning when trying to be clever backfires, you end up just looking like an asshole. I’ve given up the need to get laughs at my clever sense of humor while at work. I really hope that out of office message is for internal emails only, because the risk of this landing badly is too high.
This information will help the person reaching out to you gauge whether their message can wait for your response or if they need to contact someone else instead.
Hi, I am currently out of the office from [MM/DD] to [MM/DD]. I will do my best to respond promptly to your email when I return. Please contact [name] at [email] or [phone] for any urgent matters.
Thank you for your email. I’m currently out of the office, returning on [return date].
Yes, me too. It’s a lifesaver. Although to be fair, Outlook announces the fact that you’ve got an OOO message going out with a big yellow banner, so it’s quite hard to miss.
Note: Outlook does not attach your signature when it sends automatic replies. If you have a signature, you might want to paste it below your message. If you don’t have one, check out our guide on how to add an email signature in Outlook.