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Don’t forget all our offices will be closed for the Public Holidays this Thursday date. [Company name] will be closed to celebrate [Holiday name] and we will resume normal operation on [date]

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OMG. When I was in college, my mom got me a summer job at her office. All I did was send faxes, get faxes back, and put dates in a spreadsheet.
I’m on a couple of mandatory company-wide email lists. None of these ever have pertinent information, but they’re required. .

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Ugh, I wouldn’t mind changing daily if I could have a couple of prepared responses for normal circumstances (i.e.: “I’ve left for the day, but I’ll be back in the office tomorrow morning to return your call”) to select from, but having to create a new message for Tuesday night when the info for Monday night is the same? Rage inducing. Email is asynchronous, you KNOW you’re not going to get an instant reply and sometimes you email knowing fully well that it won’t be seen until the next morning/week/whatever. Why on earth mandate an auto-reply for that?
Now that you have completed the General settings, you can set up the time periods for which eDesk will auto-respond to customers with this template.

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I want to be clear that I don’t think OOO responders are the solution to the larger problems of worker inequality or the broad American cultural attitudes that celebrate and encourage overwork. That would be silly. The big remedies for what ails modern work will likely require workers organizing and employers recognizing and granting protections. Large companies will have to stop prioritizing shareholder at the expense of their workers. I’m aware how unlikely this feels in practice and how a thoughtful auto reply email feels like applying a band-aid on a gunshot wound. I get it.
Hi! I will be out of the office this week. If you need immediate assistance while I’m away, please email (COLLEAGUE NAME).

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The Calls/SMS Auto Reply app for Android comes loaded with auto-responses for out-of-office messages. You can select any of the simple messages to send as a reply to incoming calls and text messages when you are not in the office or away for a holiday. You can edit these existing messages or add your own custom message to set up auto-response during your absence.

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When Amy Spurling, cofounder of the company perks software company Compt, went on vacation, she ended her message with a clear direction about who to contact: “If you need immediate help, please contact [name and email address]. I will be responding to all emails on my return.”

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    Thanks for your email. I’m currently offline, returning on [date]. I’ll respond to your message then.
    Having someone who can fill in for you while you’re away is critical, says Misner. “If you don’t have an assistant, have a coworker back you up,” he says. “It’s an effective technique if you support one another.”

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    We are closed on [your business' closed days]. Please leave us a message with your name, number, and any other necessary information, and we will return your call when the office reopens. Thank you for calling." As you can see, this professional voicemail greeting is similar to the absent receptionist greeting but more inclusive.

    Of course that all depends on if you have employees, etc., but i’ve seen those dynamics recently and think it’s interesting to see who someone leaves as their OOO contact. What do you guys think? Am I reading too much into it?
    Hi, Thanks for your email. I am out of the office right now and will not return until [MM/DD]. Fortunately for you, our resources never take time off and we’ve got this awesome [ebook/brochure/infographic/etc] that I think you would enjoy. I’ll reply to you as soon as I get back into the office.

  • sample voicemail greeting out of the office

    On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office.

    In the normal times, my friends and I used to do “Crawl 4 Cancer” which is a bar crawl (aka debauchery day) where all proceeds go to cancer research. It’s great! But…yEEah, we’re not crawling FOR cancer…we’re very much against it! We laugh about it every year and the jokes never get old.
    A. Administrative offices will be closed; however, designated individuals will be on call to respond in the event that an urgent matter arises.

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    Amen. I have a co-worker who’s out of office message is always “spending time with my kiddos.” I don’t care. Just tell me who to contact and/or when you’ll be back.

    If you receive a high volume of customer service texts, you may want an auto-response in place that acknowledges a customer query has been received. This can help buy you some time while attempting to reach as many people as you can. Hello! We received your inquiry and our support team is on it. We’ll get back to you in 20-30 minutes. Thank you for your patience!
    I can’t wait to connect when I return [date]. Until then, please contact [Contact Name] at [contact email] for all urgent matters.

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An out of office message lets you keep people informed and tells them how to proceed in your absence. You can also select options for urgent matters within your out of office message.

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The only thing that isn’t boilerplate in mine is the inclusion of “But what if I have a word emergency?” before the who to contact stuff. I removed it at one point and people asked me to put it back in because it made them smile. And yep, we’re writers so the only emergencies we deal with are ones related to words.

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I appreciate your message. I am out of the office currently with no office email access. However, return on the following [date-of-return].

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That advice Reynolds jokily shared in fact goes directly against a recent article in the Harvard Business Review. Short, sure, and sweet, why not? But ruling out the personal and the emotional? Think again, because those are the very ingredients that can help your correspondents feel more connected to you. Colour your OOO with a dash of personal information – how about saying where you’re off to and why – and you’ve a ready-made conversation starter for the next time your paths cross.

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