To remind us – as if we needed reminding, as we vainly strive for ‘inbox zero’ – of just what a time drain email has become, Kay Woodward, UK-based author of What Would She Do?, has wryly channelled one of her book’s real-life heroines, Emmeline Pankhurst (and Pankhurst’s movement’s motto) in her OOO. “Deeds, not emails. That’s what the Suffragettes need. And let’s face it, I’m probably in prison anyway, so couldn’t reply even if I wanted to.”
The head of llama engagement called my boss and reamed her out for my “poor behaviour” and then called me and reamed me out, too. She said it didn’t matter if project X was the biggest thing our company did all year – her requests took precedence.
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As an employer one of our policies is to Call in absent days not text them in. This hasn’t worked well as employees ( especially young employees) will still text in those types of messages. It would be wonderful to have a feature in the iPhone that allows for instant text response that can be set up for certain contacts( employees). Something similar to an out of office message in email…” I am not receiving text, please call … … …. and speak to me directly”
My favorite one that I’ve heard is from TV. “You’ve reached {name}. I can’t answer. Don’t waste my time.”
Yes! I hate the “at my earliest convenience” for the same reason – it comes across as “I’ll do it when I feel like it”. I would only use that phrase at work in terms of someone else (ie “at YOUR earliest convenience”).
Merry Christmas and thanks for your email! I’m taking a few days off to spend time with my family and friends, so I won’t be answering emails as quickly as usual. You can expect to hear back from me by (insert date).
Providing estimated time to customers for getting responses is the first and foremost best practice to be followed by businesses. Usually, when customers know what the wait duration is, they are not very frustrated. Hence, setting clear expectations is crucial for delivering excellent service.
Website: https://www.indeed.com/career-advice/career-development/out-of-the-office-message
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
I do this because my industry’s norm is that people check their email on vacation, at least once or twice, but I don’t do it. I don’t have work email on my phone so it’s technically true.
Dear Customer, Please note that on [day], [date], is [holiday name]. The store will be closed all day and will open again at [time] on [Day]. Enjoy the holiday. Regards [Company name]
Voicemail Greeting: Select a current greeting or click Customize to record or upload a custom greeting. Leave Voicemail to : Select Current Extension . If you have an IVR: In the Business Hours or Closed Hours sections, click Edit next to Route to Interactive Voice Response (IVR) .
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
Thanks for your message. I am out of the office today and have limited access to email. If you need immediate assistance, please contact [Name] at [phone number], or you can try me on my cell phone at [phone number].
A happy holidays email signature is an excellent opportunity for your company to market itself and its products. It can increase your brand consistency, promote your latest content, and can widen your social media reach if used well. It can also increase the ROI of your crucial marketing campaigns. Post written by guest blogger Daniela McVicker.
Stav is a senior editor and writer at The Muse, where she covers careers and work with a focus on diversity, equity, and inclusion in the workplace. Before joining The Muse, Stav was a staff writer at Newsweek, and her work has also appeared in publications including The Atlantic, The Forward, and Newsday. Stav earned a B.A. in history with a minor in dance at Stanford University and holds an M.S. from Columbia Journalism School. She won the Newswomen's Club of New York's Martha Coman Front Page Award for Best New Journalist in 2016. She prefers sunshine and tolerates winters grudgingly. You can find her on LinkedIn and Twitter and can visit her website here.
Hello! Please note: [date] through [date] are holiday days for our employees. Our office will be closed and because of this there will likely be a delay in responding to your email until [date] when most of our team returns.