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Your clients should know when they can expect a response and when you might be unavailable due to unforeseen circumstances.
Not to mention, there are all sorts of oddball situations where you might wish you gave another option. No chance that a call from a big client, the CEO, or a supplier might get routed there? Not to mention enforcement agencies that are often “we sent the required notice to the contact info I was given” before they issue a citation or pull a license or tow the company van.
The bad news is that I’m out of office. The good news is that I’m out of office and enjoying elotes in Cancún.
If I got an OoO just to tell me to have a good day, I would find that person and throw water on their computer. They’re obviously not qualified to operate one.
I’d probably say something like “I am unavailable until X date. Please contact [colleague] or [colleague] if you need assistance. Thanks!”
Our sales and administration offices will be closed from 21st December until 2nd January 2019 ...
Please note that you have already sent me one email. I’ll be 1 percent connected while on vacation so I’m not 100 percent panicked on return.
If people know you are on vacation or maternity leave, for instance, they are more likely to wait for your return to follow up. If you are at a work conference, however, they might still expect you to check your email or provide updates.
1. Out of Office Template #1 For the Person Who Works at a Traditional Company. Hello, Thank you for your email, I’m currently offline until [date]. I’ll reply to your message promptly when I return.
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If you’re off to have fun on your vacation, you might as well have some fun in your OOO message! And hey, you might inspire someone else to start planning their next holiday.
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
3) I am out of the office from mm/dd to mm/dd and will not be checking email. It’s likely your note will be swallowed in a sea of inbox banality, never to be seen again. If you require a response, please re-send your email after mm/dd.
too short, though – most of the time you should give a date of return to set expectation (and so I don’t bug you again before you’re back)
Hello, Please note: [date] through [date] are company holidays for many of our employees. Because of this, there will likely be a delay to request, possibly until [date] when most of our team returns. In the case where you do not receive an initial reply from one of our employees, their subsequent replies may be delayed. We have received your email request and will process it soon. While we process your request, please make sure to check out our extensive list of documentation by clicking on this link: [link]. Thank you for choosing [company name], and we look forward to providing a smooth and seamless support experience for you. Thanks!