6.) Добро пожаловать в «Вася Пупкин и Ко». Наша горячая телефонная линия не работает в течение праздников. Точное время открытия можно найти на нашем сайте по адресу www.john doe.de. Мы благодарим вас за оказанное доверие и желаем вам и вашим близким счастливых праздников и счастливого Нового года.
And just like that, you covered the essentials. You don’t always need to have a Shakespeare-like auto-responder. If you, however, prefer a little creativity, continue reading- it gets more interesting.
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This article originally appeared on The Daily Muse and is reprinted with permission.
Use your absence as an opportunity to show off to customers and peak their interest in your content. Sending an out-of-office email is a good way to provide clients with more details about your business. Offer a link to an interesting online resource that your company has developed, like a blog post. This way, recipients are made aware of which lines of business your company are actively engaged in.
Too little info is frankly worse, IMO. All you need for an OOO is date you are coming back, and who to contact in your absence if it can’t wait for your return. If it doesn’t have that, why bother having one at all?
Thank you for your email, I’m currently out of the office and celebrating the holidays until [insert date]. For immediate assistance, please contact [insert name] at [insert email] and one of Santa’s helpers will assist you!
What makes this a decent example of an OOO message is that it’s candid, (hopefully) honest, and blunt. There’s no guessing whether or not this dude is going to respond to your email this week. Also, it gives us a bit of an insight into his life right now, which helps communication in the moment and in the future. He’s burned out. Even if you did manage to reach him, it’s likely he’d be resentful, even if he didn’t say so. There’s a good chance the sender of the original email will identify with this and respect his time.
If you require immediate assistance in my absence, please contact John on 0912345678 or [email protected]. He will be available to deal with your inquiry.
6.) Bem-vindo a John Doe. Nosso atendimento telefônico não funciona durante o feriado. Nossos horários de funcionamento podem ser encontrados em nosso site www.johndoe.de. Agradecemos a sua confiança e desejamos à você e seus entes queridos boas festas e um feliz ano novo.
Hi, Our store will be closed until the end of the week for Thanksgiving/Christmas/New Year]. We are happy to inform you that all of your emails will be answered once we are back on [date]. Kind regards.
If you are a customer still in onboarding, please reach out to your Data Migration Specialist, Jane Smith, at [email protected] or 971-314-6323.
Right, Outlook has that auto-display of OOO messages, so at least I know so-and-so won’t be seeing it for days and I either adjust expectations accordingly or I just email someone else.
Mine said this when I was in the hospital and I didn’t know if I’d be back in two weeks or six.
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When you’re away on holiday, you might not want to receive business emails that will distract your attention. But, you most certainly still check your social media channels.
On a serious note… sailing vacations are the best for no access/contact vacations. I heartily endorse them!
Coworkers, clients, and subscribers typically expect fast responses and solutions to their problems, particularly from people working in customer service, marketing, and communications jobs. Out of office messages provide them with a polite, concise, and professional explanation of why you cannot respond right away. You can provide an OOO message if you are gone for one day, one week, or several months.