We hereby inform you that due to the prevailing hazardous situation of [X], it is decided that all our offices in the city [X] will remain closed. At this time, it would be very difficult for all of you to come out of your homes for office as there is unrest everywhere and one never knows when his turn will come. So, by caring for the safety of all of you people it is the mutual decision from all of us that our office will remain closed during this period. As to open it in this prevailing situation is not less than a risk. So, it will remain closed for a long period of time.
We are here to help, so you can focus on your time off! The less time you spend on the operational bits and pieces, the more time you will have to do some awesome reading.
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I do enjoy the transcribing of voicemails, so a lot of times I read that (and try to translate the weird interpretation from Siri). I rarely need to actually listen to the voicemail.
When it comes to the final days before vacation, people tend to fall into one of two camps: 1) those who watch the clock incessantly, and 2) those who are so busy before they leave, they might even forget to put up an out-of-office (OOO) email message.
But this absence of basic travel cybersecurity is a problem. Email is the number one threat vector for socially engineered attacks. An automatic reply message not only sends the information to designated contacts, but it also bounces back to people who send phishing emails. Threat actors use any details found in OOO messages to craft targeted social engineering messages. Well-targeted messages build trust that threat actors take advantage of.
This message is really long. I’d probably just hit delete and try to get in touch with someone else.
“Hello, I am out of the office from [date] to [date] for a family vacation. I have limited access to phone and will try to reply to you upon my return. If you need any urgent information, please contact [person] at [phone number]. Happy holidays!”
“When I got there and found out the bungee was 134 feet high I got terrible cold feet, but I felt that since I wrote it, I had to do it. So I did. It was terrifying and indeed a lesson on making bold claims in a public way!”
I am currently on annual leave and I return to the office on Monday 21st September. I will reply to your email as soon as possible.
What was weirder is that it took a couple weeks after covid hit for her to turn the message off – which meant that when the entire company was wfh, we would still get an fyi message from her that she was also working from home.
When you share transparent business information and provide alternative ways when the relevant channel is not available, it delivers a delightful service experience.
My team had a standard Christmas OOO, because we had international clients who needed reminding that basically the entire country is OOO 25th-1st. The message itself was fairly boring, but the template had “xxxx” as a placeholder for your signoff, and every single year someone would say “I’m not sure I’m comfortable giving our clients that many kisses”
When I worked in a federally-regulated industry that required drug testing, we always tended to say “our drug program” when we should have been saying, “drug abatement program.”
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If you are a customer still in onboarding, please reach out to your Data Migration Specialist, Jane Smith, at [email protected] or 971-314-6323.
Yup, it’s that time of the year again where everyone’s slipping into the holiday mood 🎄🎁
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