6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
With that in mind, we’ve put together five simple examples of what your out-of-office message could look like, from the wild and wacky to the simple and fact-y. And if you’re not sure about the logistics of actually setting your auto-responder, here’s a quick guide on how to do that.
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Hello! Thank you for your email. I am currently out of the office. We have closed for [holiday name]. I will be returning on [date]. If you require immediate assistance, you may reach me at – [mobile number]. Thanks!
Please note that all queries and orders posted at least [X] days before [starting date of the holidays] or during holidays will be processed immediately once we are back at the store.
That said, I do realize that I can’t just not use my phone at work. I’m surprised she has not been called on it by her coworkers yet!
For all support requests/needs, please reach out to [email protected] and one of my colleagues will be happy to assist you.
I had to explain to her that the email was still there, just like a voicemail, they’d get it on their return.
Set a minimum delay for auto-responses. For example, if you set a minimum delay of 1, the eDesk will send the OOO template 1 minute after receiving the customer’s message. If you don’t set a minimum delay, eDesk will auto-respond immediately upon receipt of a message.
Thank you for your message. I am currently out of the store on holidays, with no access to email. I will be returning on (insert date).
Education Details: Template #1 Out-Of-Office Old School Style: For those who want to keep it low key. Thank you for your email, I’m currently Out Of Office till
So, here are seven various templates you can use. Feel free to copy and paste them, but it is highly encouraged to add something of yourself into these templates (I mean, tweak them according to your personality).
I include my boss because I have different backups for five or six different parts of my job, and my boss is more likely to know the nuances of which one is the appropriate contact than the person sending the email, so it’s more likely to get to the right person if she redirects than if the emailer tries to guess which one of the six contacts I listed is the one who can solve their problem. (My specialty is the “other things as requested” section of my job description; I’m sort of a jack of all trades around here. :) )
A clear, thoughtful out of office message saves the caller from troubles and inconvenience caused by your unavailability as they know what they should do next. Such a system avoids the negative impact that could come from the inability to respond to calls and messages. Your clients would likely try and contact you again and again, getting frustrated and losing trust in your business.
Soldiers of the 353rd Infantry near a church at Stenay, Meuse in France, wait for the end of hostilities. This photo was taken at 10:58 a.m., on November 11, 1918, two minutes before the armistice ending World War I went into effect
Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!
I, in turn, will cheer you up with some sunny photos of this great place where I’m staying.
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