Keeping It Real. I am currently out of the office on vacation. I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true.
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Think about whether you want to leave a forwarding email, which is helpful for dealing with any loose ends you forgot about, in the excitement of leaving.
Top of the iceberg though. Oh, and she also works with external contacts, including prospective clients.
© 2020 THE UNIVERSITY OF TOLEDO • 2801 W. Bancroft St. • Toledo, OH 43606 • 800.586.5336
I’ll get back to you when I return to civilization. Or to an area with WiFi. Or to the office on May 10th. Whichever comes first.
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Write a short, direct subject line.State your purpose for writing.Include the dates you're requesting.Consider mentioning why you're taking time off.Discuss how you're preparing for time off.Remain available for questions.
The United States Congress officially recognized the end of World War I when it passed a concurrent resolution on June 4, 1926, with these words:
This email comes from another one of my colleagues. The purpose of this email is to intercept messages during Thanksgiving, and the way in which it does so is, well, with thankfulness.
After I tweeted this example, dozens of people sent me examples of OOO messages they’d set or particularly good examples they’d seen in the wild. One example from a boss (via a TikTok) who offers emailers a decision tree of sorts. “Option 1.) Wait it out. Ask yourself, ‘is this urgent and important?’ If not, take a beat…you and I will be better off with this expectation set now,” the email begins. This one stands out because it’s extremely detailed, manages expectations and also offers who to contact in different situations. It models good behavior of taking time off, but also gives the original sender a variety of option. Most importantly, the responder forces the original sender to assess whether this is actually an urgent request.
Imagine if you contacted a business for support and have not heard back from them for a few days. Isn’t it a frustrating situation? This is one of the common scenarios many customers face as businesses fail to understand problems by putting themselves in clients’ shoes.
In general, because of my position (C suite) my OOO messages are boring and predictable. I’m out from xx date to xx date. If you need help in my absence, please contact xyz person. Otherwise, I will reply to your email upon my return. blah blah blah
Maybe you’re still available on email, but your location means there might be a little bit of an issue with time differences. This response is clever and a little bit geeky!
The majority of your out-of-office emails will go to recipients with whom you communicate regularly. If you are sure that there’s a certain level of familiarity with all of the people that get your auto-reply messages, consider writing something about yourself, a funny note, or a joke. That allows them to develop a more personal relationship with you.
So, not the literal first second I’m back at my desk. But as soon as I can, depending on where you land once I’ve taken a look at everything and set some priorities.