If those weren’t bad enough, if anyone on that lists sets up an out-of-office message, it *automatically* replies all. If the email bounces back, it bounces back reply all. One guy left the company and his email had a permanent out-of-office auto reply. The list was quite busy for a month or so and the message popped up multiple times a day.
Thank you for your email. I’m out of the office for the holidays and will be back on [date]. During this period I will have limited access to my email. If you need to contact me, I can be reached on [number, another email, mailing address], otherwise, I will respond to your email on my return.
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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
Except since we usually have a strict 2 GB inbox limit, that usually lasts about 2-3 months at best and then nobody can send you anything at all so it works out. (In-organization they’ll still see the OOO when they put you into the address bar, so it works out that it’s not TOO much to delete when you return.
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Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours. While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording.
Meanwhile, feel free to get familiar with our newest article on [ARTICLE NAME AND LINK]. I’m sure you will find the content useful.
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The marketing tactics of businesses should be focused on customizing the client experience to make each interaction meaningful and valuable. Personalizing your automated replies makes your customers feel good (if you do it right) because it helps you say something that’s actually helpful and targeted.
Let’s say you’re a CFO headed to Cancun for your annual vacation. You write an OOO message that contains: The dates of your departure and return Contact information for a colleague that will be available in your absence Some details about your destination
Personally, I’d get a kick out of it, but I wouldn’t do something like that myself.
Something like, “I will not have access to email while I am out and will get back to you when I return. If your issue is urgent, please resend your email after X date,” would be… more polite, I guess.
What I really hate is when I get back to the office and haven’t taken the 10 minutes to go into our labyrinthian voicemail system, remove the out of office voicemail message, and record a new one (without being interrupted, stuttering, etc.) and some SUPER DUPER HELPFUL person feels the need to InFoRm mE in their voicemail message that I sTiLl HaVe My OuT oF oFfIcE mEsSaGe Up!!!1!
My pet peeve is when people put a contact in there but then don’t include their contact info, assuming anyone would have it. I don’t always and that’s super annoying.
We have some field staff who have out of office replies set up for when they do fieldwork. On one hand it’s nice I guess, but on the other hand, they aren’t dealing with urgent matters only they can handle (they don’t manage projects or deal with clients), so it seems a bit unnecessary? No one has been disciplined for not responding to an email the same day. But maybe I’m just a crabby Gen-Xer, and a client can stand to wait a few hours or until the next day to get an answer from me.
Education Details: Here's an example (and here are 7 more out-of-office templates, too!) Hi there, I am OOO on PTO from Friday, December 1 - Tuesday, December 10 without access to email or voicemail. If this is urgent, please contact [NAME], otherwise I will respond to messages when I return.