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B037 Wasserstein Hall (WCC)1585 Massachusetts AvenueCambridge, MA02138Phone: 617-495-0722Hours: 8:00am - 5:30pm M-FHLS Services Hub Using OWA: Login to your mailbox by going to outlook.office365.com On the menu bar on the right-hand side, click on the gear icon and then click Automatic Replies (Note: The window can appear two different ways depending on the browser and if the screen is done loading) Select “Send automatic replies” Enter in your desired automatic reply message. You can also select “Send replies only during this time period” and set the start and end times if you’d like to set a specific time frame Optionally, if you would also like your automatic replies to be sent to people outside your organization, select “Send automatic reply messages to senders outside my organization” and then type the response you want to send while you are out of the office. Click OK at the top of the screen when you are finished Outlook for Windows: Open Outlook Click on the File tab in the upper left-hand corner, then select Automatic Replies (Out of Office) on the next screen. Select “Send automatic replies” Enter in your desired automatic reply message. You can also select “Only send during this time range:” and set your start and end times if you’d like to set a specific time frame. Optionally, if you’d like your automatic replies to be sent to people outside your organization, select the Outside My Organization (On) tab and then type the response you want to send while you are out of the office. Check “Send automatic replies for account ” Enter in your desired automatic reply message. Select “Only send replies during this time period:” and set the start and end times if you’d like to set a specific time frame. Optionally, if you’d like your automatic replies to be sent to people outside your organization, select “Also send replies to senders outside my organization” and then type the response you want to send while you are out of the office. About Contact or Visit HLS Accessibility Media Relations HLS Bicentennial Apply J.D. LL.M. S.J.D. Special Programs Academics Academic Calendar Course Catalog Curriculum Helios Alumni Giving to HLS HLS Amicus HLSA Harvard Law School Reunions Administration Dean’s Welcome Department Directory Human Resources Consumer Information (ABA Required Disclosures) Campus Student Services Student Organizations Sustainability HLS Calendar of Events Publications Faculty Publications Student Journals Harvard Law Today HLS Case Studies General Harvard University Careers at HLS Title IX Information Emergency Information Facebook Twitter Instagram YouTube News RSS Feed Privacy and Copyright Trademark Notice Digital Accessibility News Series Topics Threat Research Podcast Search {{#articles}} {{title}} {{/articles}} View All News {{title}} {{/articles}} View All Series Application Security Artificial Intelligence CISO Cloud Security Data Protection Endpoint Fraud Protection Identity & Access Incident Response Mainframe Network Risk Management Intelligence & Analytics Security Services Threat Hunting Zero Trust Timeline: Local Government Cyberattacks Industries Banking & Finance Energy & Utility Government Healthcare Retail View All Topics {{title}} {{/articles}} View More From X-Force {{title}} {{/articles}} View All Episodes News Series Topics Industries Banking & Finance Energy & Utility Government Healthcare Retail Threat Research Podcast Home / Topics / Data Protection Taking Time Off? What Your Out of Office Message Tells Attackers

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I used to work at a place where we would occasionally send reports of network misuse that sometimes included inappropriate images the user had stored on work devices. One person had an email system that was somehow set up to make any attached images the profile pic for that account. So she would end up with random pornographic images as the profile pic whenever she received reports from us. She said she had no idea how to change it and could we please help? Since she was not part of our company, and I have no idea how that could even happen, I just started sending her kitten pictures after every report that included an image. Problem solved.
I agree that the reasons are not relevant. But at my last company, a coworker had overly short out of office messages. Examples: “out of office today.” Or “out of office until Monday.” With no additional information about coverage, etc. Those always felt overly curt to me and made me wonder, is this person okay? Was this OOO planned or are they on the verge of a mental breakdown? (It was a very toxic culture so this wasn’t out of the question). I would be curious to hear others perspectives on this. Is too little information just as bad? .

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Agree that part time staff was odd to include here. I have no idea if you are part time. I don’t keep track of other people’s schedules. I would find it helpful to know you aren’t available the rest of the day in case I need something sooner.
An automatic response should include the date when you left, a reason (vacation, sick leave, a conference, etc) and, if possible, the date when you plan to come back. Thank your client for their email, promise to get back to it as soon as possible and apologize for the inconvenience. Also, it should be obvious that you’re out of office from the first sentence.

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When you’ve finally powered your way through that seemingly endless to-do list and are ready to check out of work mode once and for all, there’s one final thing you need to take care of: setting your out-of-office response.
Hello, Thanks for reaching out to me. Unfortunately, I’m out of the office from [DATE] to [DATE] with limited / no access to email. If your query can wait, I’ll be responding to the emails I missed when I return on [DATE]. If not, contact [NAME] at [EMAIL] or [PHONE] and he/she will take care of you.

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The root of that question, as pointed out in this New York Times article, is that taking vacation can be a bit emotionally conflicting.

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17. "Hello! You've gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?' Anyone who gets it right will receive a call back."

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    I had a friend in high school whose voicemail was him singing that song. However, I didn’t have cable at the time (living in a rural area in the early 2000s) and didn’t get the reference. I thought he was soooo clever!

    I still will get urgent messages from coworkers with multiple follow-ups during my OOO period. Then an angry call or email when I return that the response time was too long. When I check with Jane about the status she says she was never contacted about the issue. I always push back “Why didn’t you contact Jane?” but I think a lot of people in my organization like to shift blame when they are behind on their deadlines. If it was really so urgent, why did you wait a week just to get an answer from me?
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    If your request is urgent, please send your request to [contact name] at [contact email].

    This email is humorous because anyone going on a family trip knows the ups and downs of having everyone together on the table. Harry’s both sarcastic and light-hearted same time giving us this amazing getaway auto-reply that most of us couldn’t agree more to:
    I have a coworker who has an “always-on” autoreply stating that she “is busy with client meetings during the day” and therefore only checks emails at 9am and 3pm. I understand wanting to set the expectation that people won’t get an immediate response, but it really baffles me. If you are still able to respond within 24 hours, why does anyone need this information? To me it feels like some weird self-help tip or power move that they read somewhere that serves no actual function.

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    In your case it’s actually related to your work! WHOMST would not like a cute pet picture, what a bonus?!

    My department still doesn’t allow us to send OOO auto-replies to external recipients because of one incident years ago (a customer tried to contact a sales rep about an urgent order, got the rep’s auto-reply, and in their ensuing panic, somehow got escalated all the way up to the company president). Any external emails we get are auto-forwarded to a centralized mailbox and (ostensibly) handled by another rep while we are out. It bothers me to know that my external contacts won’t get a reponse from me while I’m out and may think I’m just ignoring them.
    Using email copy creatively can go miles when using an autoresponder. The mundane, repetitive language is the number one reason behind people sighing and not the unavailability of the concerned person. Getting creative with the email copy can de-escalate the frustration and even put a smile on their face. Everyone needs a break, and words can convey it beautifully like this example.

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    Note: For Outlook 2007, to turn off out-of-office replies, select Tools > Out of Office Assistant and uncheck the Send Out of Office auto-replies checkbox. Find more information on automatic replies at https://support.office.com/en-us/article/send-automatic-out-of-office-replies-from-outlook-9742f476-5348-4f9f-997f-5e208513bd67. Was this answer helpful? Yes No How to fix a compromised (hacked) Microsoft Office 365 account One of the most common security support requests we receive from our Office 365 customers is... Office 365 Pop/IMAP Settings

    The main thing to equivocate over for this sort of response is what details to include as a backup contact method. If your line of work means clients might need to urgently contact you, a mobile number might be appropriate, or if you’re lucky enough to have an assistant (must be nice), you can list their contact details.
    Set your personal email out of office message to reflect when you will return and if it is an emergency who they can reach.

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Part of me would really appreciate an OOO that says, “I can’t get back to you today because I’m out robbing a bank.” Part of me would dread that, because I’d probably become that person’s court-appointed attorney.

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I managed to get through 9-month contract roles at two different workplaces without ever setting up voicemail. Even though they were not phone-oriented workplaces I’m a little surprised I got away with that! Interestingly, in all that time only one person ever noticed and said something.

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